Store Manager SCOTTS Job Vacancy in Scotts Warrington WA1 – Updated today

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Full Details :
Company Name : Scotts
Location : Warrington WA1
Position :

Job Description : Store Manager scotts
Established in 1984 with a single store in Macclesfield in the North West of England, Scotts began life as a local destination for branded sportswear. Now with a curated mix of timeless brands such as Lacoste and Fred Perry, Scotts currently serves to a number of cultural movements across the worlds of sport and music, adding brands such as Pretty Green to its offering. Scotts now has over 25 stores nationwide as well as desktop, mobile and app stores all committed to delivering unparalleled quality and style.
Role Overview:
Managing the store team, you will focus on driving sales and maximising store profitability while providing industry-leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.
Customer Service
Maintain customer retention by providing first class service.
Deal with inquiries and complaints and resolving the issue/request.
Drive consistency within your internal teams to achieve the highest service levels.
Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction

Sales
Ensure that targets are achieved and, where possible, exceeded.
Analyse Oracle reports to assist you in making key sales decisions.
Manage in-store devices in order to capitalise on a wider range of products.
Confident use of the store’s dashboard to analyse Footfall, Average Transaction Value, and conversion, applying this to the store environment.

Visual Merchandising
Following a weekly brief, ensure that this is applied to your store and maintain high visual standards.
Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
Making sure that all new product and the advertised product is all visible and in the correct locations.
Ensure mannequins, displays, and windows are updated in accordance with Visual Merchandising guidelines.

Training & Development
Develop existing team members and encourage progression within the company.
Hold regular training meetings within the store, making sure the team around you are able to maintain the high standards required.
Keep track of internal progression, ensuring all personnel completes the relevant E-Assessments.
Management development should be prioritised by the use of the in-house Trainee Management Academy.

Skills/Experience/Knowledge Needed
Retail Management experience would be advantageous
Excellent Time Management skills
Strong verbal and written communication skills.
IT skills- Microsoft Outlook, Word and Excel.

Benefits
UK/International career progression
Company discount
Competitive salary
Bonus scheme
Company pension
Private health care

Please note due to the volume of applications we may not be able to respond personally to all applicants.
If you haven’t been contacted directly within two weeks of the vacancy closing date your application has not been successful on this occasion.
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This post is listed Under  App Development
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