Team Leader-Punjabi Language Job Vacancy in T&N Business Services Pvt. Ltd. Gurgaon, Haryana – Updated today
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Company Name : T&N Business Services Pvt. Ltd.
Location : Gurgaon, Haryana
Position :
Job Description : JD – Team LeaderType: Permanent JobTransport Facility: Pickup and drop facility from anywhere in Delhi or GurgaonOverview – We are looking for a qualified team leader to manage our team of web researchers at the client site. Team will be involved in intensive research work, data curation & validation, localization.The key job responsibilities include the following: Hold regular sessions to observe individual performance and provide honest and actionable feedback through one-on-one sessionsInspire and motivate team members to have a passion to serveConsistently and effectively implement the Performance Management Process as a leadership tool to help employees maximize their performanceEnsure adequate staffing levels to maintain service levels and employee satisfactionAnalyze metrics and any issues that could affect achievement of service levels immediatelyInitiate process improvements by identifying service delivery gaps, offer solutions and successfully implement ideasAnalyze skills and abilities to identify individual strengths and opportunities to develop action plansMotivate, Collaborate and Inspire with an open communication cultureAdhering to process SLA and SOPsSetting clear team goals; delegating tasks and setting deadlines for your teamMonitor team performance and recognize high performanceReport project metrics to stakeholders and drive business reviewsSuggest and organize team building activities*Desired Candidate Profile:Graduate/Post GraduateProficient in reading writing and speaking in PunjabiProven work experience as a team leader with In-depth knowledge of performance metricsProven ability to handle multiple priorities and make decisions quicklyProficient in Excel/Google SpreadsheetMust be open for flexible work environment (rotational shifts); 0730 – 1630 & 1630 – 0130*Job Types: Full-time, Regular / PermanentSalary: Up to ₹800,000.00 per yearBenefits:Work from homeSchedule:Day shiftCOVID-19 considerations:yesApplication Question(s):Are you proficient in Excel/Google spreadsheet?Are you Proficient in reading writing and speaking in Punjabi?Experience:total work: 1 year (Preferred)
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