Technical Solutions Support- Salesforce CPQ Admin Job Vacancy in Telstra Bengaluru, Karnataka – Updated today
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Full Details :
Company Name : Telstra
Location : Bengaluru, Karnataka
Position :
Job Description : Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.
We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future.
We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!
About the team
Our Enterprise business is a growth engine for Telstra, focused on providing global business customers of all sizes with industry based services and solutions.
We meet a critical need in the market – combining connectivity infrastructure across the world with the leading technology solutions and expertise.
About the role:
To provide high-level technical service and assist in the development of solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra.
Provide level one support for Enterprise applications and process support for CPQ and related apps like Salesforce, ISA and Netsuite, SNOW.
Responsibilities:
Translates business requirements into well-architected solutions that best leverage the Salesforce CPQ platform
Provide a detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality.
Document and update requirements; prepare and distribute RFPs and evaluate responses.
Responsible for managing external troubleshooting cases for the Salesforce CPQ and Billing managed packages
Create high-level models and user prototype interfaces to identify and validate business processes.
Provide hands-on, expert-level technical assistance to developers
Demonstrate thought leadership through publishing, public speaking and client presentations
Required Skills
5 years of Salesforce CRM experience
Minimum 2 years of Salesforce CPQ experience.
Proven ability to design and optimize business processes and integrate business processes across disparate systems
Excellent client-facing, written, and oral communications skills.
Salesforce CPQ certification is mandatory
Why join us?
Your work will expose you to innovative thinking, technologies and global best practice. As we grow, you’ll grow, and this will extend onto building your own valuable talents and skills here with us.
Interested?
If you’re excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers – this could be the role for you!
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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
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