Technical Support Executive Job Vacancy in Host4Geeks India Pune, Maharashtra – Updated today
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Company Name : Host4Geeks India
Location : Pune, Maharashtra
Position :
Job Description : JOIN THE FASTEST GROWING CLOUD HOSTING COMPANY IN THE COUNTRY250% Year on Year Growth in Revenue10,000+ Active Clients4 Globally Operated Fully Self-Managed DatacentersClients from 70+ CountriesMove to Pune and Accelerate your Career GrowthHost4Geeks is looking for an experienced, driven and professional support engineer to provide Level I & Level II support to our customers.This is a full-time on-site position (outsourcing agencies and remote staff not needed).You must be willing to move to Pune and work from our office in Pune.You will be responsible for replying to customer tickets and questions over the helpdesk, emails, and at times phone and provide support to Host4Geeks’ product line up consisting of cPanel Hosting, Managed VPS, Dedicated Servers, WordPress Hosting, Private Cloud Deployments, and SSL Services.Additional responsibilities will include monitoring, managing, and automating our infrastructure along with system administration tasks.Responsibilities and DutiesEssential Duties and ResponsibilitiesConfigure and maintain a wide variety of Linux/Window systemsTroubleshooting IPv4/IPv6, DNS, FTP, NFS, HTTP, hardware, and connectivity issuesCommunicate with vendors to design and troubleshoot systems handle escalations for the customer and internal issues and resolve them in a timely mannerMonitor hardware, applications, and network status and proactively resolve issuesExperience with Windows and Linux systemsInstalling and troubleshooting operating systems through remote consoles (IPMI, IDRAC, KVM)Qualifications and SkillsMust have experience working in the web hosting industryIn-depth experience with cPanelAbility to troubleshoot website and email problemsGreat communication skillsDriven to be the best and you have examples to prove itWork remotelyNoJob Types: Full-time, Regular / PermanentSalary: From ₹20,000.00 per monthBenefits:Flexible scheduleSchedule:Rotational shiftSupplemental Pay:Joining bonusPerformance bonusQuarterly bonusYearly bonusApplication Question(s):We must fill this position urgently. Can you start immediately?If you cannot start immediately, how soon can you start? Enter the number of days below.What is your package expectation? (The salary package for this offering is between (2.4L to 3.6L, please do not apply if you are expecting for a package higher than this.)What is your CTC?Are you already living in Pune or willing to relocate to Pune?Have you worked at a web hosting company previously?Education:Diploma (Preferred)Speak with the employer+91-XXXXXXXXXX
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