Collaboration – Microsoft Office365 Admin – L3 Job Vacancy in Iron Systems Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : Iron Systems
Location : Bengaluru, Karnataka
Position :

Job Description : PURPOSE OF ROLE
Should have good knowledge of Collaboration Platform architecture.
Experience in PowerShell scripting on Office365 for custom reports or scheduling report extraction from Office365, Azure.
Should have skills for Stakeholder Management, Vendor Management and Agile Methodologies
Have good knowledge on ITIL Framework.
Ability to deal with critical scenarios/issues and escalations.
Present reports to senior leadership.
Setting up governance modules and auditing for Microsoft365 Platform.
Implementation of a strong Security and Compliance (MICS, SOX) processes on Microsoft365.
Deployment of routine tasks automations, and continuous improvement on the Platform.
KEY TASKS AND ACCOUNTABILITIES
Please list, in bullet format, the key actions and accountabilities of the role on both a transactional/operational and strategic level (if applicable). Include the day-to-day as well as longer-term goals and indicators. Taken collectively, the ‘key tasks and accountabilities’ are what a successful post-holder would do and achieve whilst in the role.
Strong expertise in Microsoft365 Setup and Configurations.
Daily Tasks involve conducting meeting with Global site leads for improvements and challenges, managing vendors.
Filling the loopholes in the process, thus, redefining the existing procedures.
Responsible for designing high level and low-level documents (SOPs).
Handling issues with Microsoft365 Teamwork Platform.
Detailed review of any major incident and follow problem management practices to avoid any recurrence.
Handle issue at L3+ level and assist or guide team for issue resolutions.
Perform routine analysis on compliance policies and proactively check and fix possible incidents on infra.
Role Based Access controls (RBAC) assignments for different roles.
Create, Maintain, Update, Deploy and Delete Microsoft retention policies.
Manage Microsoft365 Licensing end-to-end process.
BUSINESS ENVIRONMENT
Please describe how the role fits into, and interacts with, the wider business. Include a summary of the activities of the wider department/business function in which this role is based. Please also use this section to highlight the key strategic interactions (in terms of scope, key business relationships leveraged, etc) if this is applicable.
Challenges:
Clearly communicate technology issues verbally on both a formal and informal basis to internal costumer.
Exceptional communication skills, with a demonstrated ability to develop and maintain good relationships with Business Units.
Ability to manage challenging priorities in a rapidly growing, fast- paced, interactive, results-based team environment.
Troubleshoot and resolve BAU Incidents and related problems.
Work with the Zones, SOC teams, Vendors to ensure the correct level of hardware and software are included to minimize internal and external vulnerabilities.
Evaluation Criteria:
Consistent, timely and high-quality reporting.
Successful managing with Microsoft365 suite
Periodic, accurate documentations and recording of the implementations.
Reducing of Incidents amount, implementation of Self-healing and automations processes.
QUALIFICATIONS, EXPERIENCE, SKILLS
Please list the following requirements
Education: Bachelor’s degree in Computer Science, Engineering, Business or related discipline.
Microsoft Certifications is a Plus.
7+ years experience of working with Microsoft Exchange Online/o365
Experience of a Hybrid Exchange deployments and Mailflow
Hands on experience on O365 designing & implementation
Expert in Office 365 technologies
Must have experience with leading Office 365 Project as a SME.
Hybrid Migration issues and their troubleshooting.
Provide tier three troubleshooting support of O365 issues; investigate user escalation calls, finding optimum solutions for both users and the company
Ability to architect Enterprise Solutions on MS Teams, Skype and other Collaboration technologies
Hands-on Experience in Planning, Design & Deployment of MS Teams and Skype online
Ability to extend MS Teams / Skype and exchange Architectures with other technologies
Deep Experience on MS Teams, Skype Exchange and Office 365
Office 365 Identity synchronization planning, design, and deployment of AAD connect service for Office 365 identity management. Active Directory Federation Services
Azure Active Directory conditional access with office 365 and third-party applications
Understanding of Active Directory, DNS, and Group policies
Windows PowerShell for automation of day to day administrative and Office 365 configuration tasks
Have good client expectation management and presentation skills
Ability to build relationships and credibility with customers quickly.
Should have good problem solving and analytical skills
Personal: Exceptional written, oral and presentation communication skills in English. Ability to share technical expertise successfully, clearly and effectively with all levels of audiences. Strong flexibility and ability to thrive in dynamic environment.
COMPETENCIES
Please list the technical competencies for optimal performance. Differentiate between essential, desirable, and less relevant technical competencies.
JOB ADVERT
Please enter in the full job advert to be posted externally. Internal posts will mirror the job description above unless you state otherwise. If the job advert needs to be posted in more than one language, you will need to supply the translation
English Text:
We’re looking for a highly motivated, Organized and result oriented Intune Specialist to be a part of our EndPoint Management Services in Bangalore. The centre offers endless growth and development opportunities in a fast paced and dynamic environment with large-scale global corporation.
Education:
B. Tech / MCA from a reputable institute in Computer Sciences.
Mandatory Requirements:
O365 Exchange Online.
Strong written and verbal English skills.
MS Teams is plus
Primary Responsibilities:
Provide expert analysis of O365 by identifying deficiencies or opportunities for service improvement.
Coordinate maintenance and planned changes with service providers and remote customer locations.
Recommend design changes enhancing service quality and stability.
Work with service providers and identify any deficient service levels to remote locations.
Continually monitor and enhance monitoring coverage of Windows Devices.
Operate as part of the team running the operations 24 x 7 x 365.

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