DRC Service Coordinator Job Vacancy in University of California Santa Cruz 1156 High St, Santa Cruz, CA 95064 – Updated today

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University of California Santa Cruz
Location : 1156 High St, Santa Cruz, CA 95064
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Job Description : DRC Service Coordinator
Location: Santa Cruz
Job ID: 32006

JOB POSTING

NOTIFICATIONS

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.

Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.

INITIAL REVIEW DATE (IRD)

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The IRD for this job is: 03-28-2022

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It’s known as an unconventional place where innovation and experimentation is part of the campus’s DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Disability Resource Center (DRC) leads UC Santa Cruz in providing educational equity and a welcoming environment for students with disabilities. The DRC identifies legally mandated accommodations that address disabling barriers and work with faculty and students to remove or mitigate various barriers. The DRC educates campus stakeholders on disability diversity and equal educational access. The team ensures compliance with State, Federal and local laws and ensures compliance with UC policies.

JOB SUMMARY

Under the overall direction of the Disability Resource Center (DRC) Director and direct general supervision of Senior Service Coordinator, the Service Coordinator is responsible for providing and coordinating a wide range of academic accommodations and support services to college students with varying types of disabilities to promote student success/retention/graduation at the undergraduate and graduate levels. Will consult with supervisor or other senior staff regarding complex student issues, faculty concerns, or decisions that can impact University compliance and liability under federal and state disability law and regulations. Responsibilities also include: student disability advising; liaison, advocacy, educating and training students and other members of the campus community regarding disability-related issues and how to create a welcoming environment and activities to facilitate equal access. The incumbent may also supervise and train student employees and interns.

APPOINTMENT INFORMATION

Salary Information: $71,700 / Annually

No. of Positions: 1

Benefits Level Eligibility: Full benefits

Schedule Information:

Full-time, Fixed
Percentage of Time: 100%, 40 Hours per Week
Days of the Week: Mon-Fri
Shift Includes: Day

Employee Classification: This is a Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 004556 (STDT DISABILITY SPEC 3)

Travel: Never or Rarely

JOB DUTIES

60% – Direct Services to Students with Disabilities/Case Management

Conduct interviews with new or prospective Disability Resource Center (DRC) students; determine appropriate level of service (provisional, temporary, permanent), and make appropriate recommendations/authorizations for support services and academic accommodations.
Utilize knowledge of complex federal and state legislation (ADA, FHA, Section 504 of the Rehabilitation Act) to interpret disability documentation from medical service providers in order to identify eligible students with disabilities.
Provide disability management advising; authorize disability related academic accommodations and coordinate support services for a caseload of students with disabilities.
Provide back-up advising and student coverage for fellow DRC Service Coordinators in their absence.
Participate in the DRC service coordinator team regarding emerging legal and technological information, discussion of difficult cases and challenging requests for academic accommodations.
Generate case notes for all significant contacts and appropriate and accurate data entry into various DRC systems and databases.
Assist in the development and implementation of process documents and the redesign and improvement of existing DRC processes.

30% – Liaison with Faculty/Staff/Students/Community

Ensure that authorized and/or recommended academic support services for assigned students are delivered as mandated by federal and state legislation.
Consult with faculty and academic department staff to ensure ADA accommodations are implemented and provided appropriately as part of the interactive accommodation process.
Represent the DRC unit and/or advocate for the population of students with disabilities in committees and other campus departmental meetings.
Provide workshops/education/training regarding students with disabilities and the services of the DRC for a wide range of campus and community units.
Conduct outreach activities for prospective students/family members, on campus and in the community.
Develop appropriate printed, electronic, and audio-visual supporting materials for the above educational/training and outreach activities.
Identify, refer, and direct families and students to appropriate on-campus and off-campus resources, as needed.
Organize meetings with other campus partners and/or departments regarding updated information on policies/procedures, especially those focused on implementing accommodations or addressing campus barriers.

10% – Core Function: Special Projects and Other Duties

Assist with ADA/504 compliance research, and identify best practices in the field to make recommendations about improving service delivery that are consistent with state and federal guidelines as they apply to higher education.
In coordination with senior staff, develop and direct special projects (e.g., assist in creating proposals to seek both intramural and extramural funds), as assigned.
Performs other duties, as assigned, as needed to support the DRC’s Mission and Goals.

REQUIRED QUALIFICATIONS

Advanced degree in related area and / or equivalent experience / training.
Experience coordinating services for students with disabilities, with an emphasis in a post-secondary environment.
Knowledge and experience in analyzing complex situations and identifying solutions for problems, with the ability to see patterns and trends in the field of post-secondary services; skills and experience in developing and administering programs designed to meet the diverse needs of students and in making recommendations for improvement, and to devise new or improved procedures and work methods.
Ability to exercise sound judgment and discretion in handling confidential materials and matters, and determine when to escalate matters to appropriate resources.
Ability to apply good judgement in resource management.
Excellent oral communications skills to lead presentations and interact cooperatively and effectively with students, parents, staff, and faculty at all levels of the organization.
Excellent writing skills, including the demonstrated ability to produce professional correspondence, proposals and reports, using word processing or other computer applications, and related technology
Skills in working effectively as a team member and with staff in a mutually supportive environment.
Excellent listening skills and the ability to convey information clearly and maintain objectivity.
Excellent interpersonal skills, and ability to remain calm and professional in stressful situations; including the demonstrated ability to interact professionally, share and gather information, and respond appropriately to student, staff and faculty needs.
Strong organizational skills, including demonstrated ability to keep accurate records and appropriately maintain the confidentiality of sensitive records.
Experience working with and serving diverse populations, especially people with disabilities.
Experience with case management in a high school, community college, 4-year university, mental health organization, etc. or relevant experience.
Knowledge, and ability to keep apprised of current industry trends and changes as they relate to post-secondary academic disability services.

PREFERRED QUALIFICATIONS

Master’s Degree in Rehab Counseling, Student Affairs in Higher Ed, Disability Studies.
2 years of experience in higher education in any capacity.
Experience with the delivery of mental health services.
Knowledge and skills in universal design / inclusive pedagogy.
Ability to interpret medical and diagnostic reports, summarize reports written by others, and use them to determine reasonable individual accommodations.
Bilingual in Spanish/ English, or ASL/English.
Experience supervising student staff, interns and/or direct reports.

SPECIAL CONDITIONS OF EMPLOYMENT

Selected candidate will be required to pass a pre-employment criminal history background check.
The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

HOW TO APPLY

Attach your resume and cover letter when applying for this job opening. Do not attach any documents to ‘My Activities’. Visit our How to Apply tutorial for detailed instructions on our applicant process.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=32006&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.jeid-5d79ac73c112ff48bb30ec725e7cc01d

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