Fraud Officer Job Vacancy in Defence Bank Melbourne VIC – Updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Defence Bank
Location : Melbourne VIC
Position :

Job Description : Introduction:
We are Australia’s Defence Bank. Established in 1975, we have 33 branches across Australia, a local Contact Centre, an award-winning mobile app, and 200 employees who make us a great place to work.

As a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the men, women and families that make up the defence community.

We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

At Defence Bank we value our employees and embrace flexible working arrangements. Where possible, employees are encouraged to work from a location that best suits their individual ways of working. Defence Bank offers a number of ‘work from anywhere roles’ and actively promotes a positive work/life balance. In addition, our newly refurbished Support Office is a vibrant and welcoming space to engage in activity and team-based work and come together to achieve shared goals. It truly is the best of both worlds.

Description:
This position directly supports our purpose, and ensures our members can count on us, by assisting the Head of Fraud in the minimization of losses suffered to members and the bank as a consequence of fraudulent transactions. There are two opportunities available for this position.

What you will do.

Working on a 24/7 rotating roster, this specialist position is accountable for performing the following activities on an ‘as required’ basis throughout each shift, including but not limited to:

Fraudulent Visa card transaction Investigations
Raising chargeback requests
Transaction Alert Monitoring
ATM Investigations
Transaction Verification
Fraud Detection and minimization
Visa Exception reports
ATM/POS disputes
ATM doubtful/overpayment claims
Lost Stolen card reports
Compromised card notifications (Merchant)
EFT traces, recalls and investigations
BPAY traces, recalls and investigations
NPP transaction monitoring
NPP payment returns
Scam investigation and advice to members
Make suggestions for change to the department and to the wider bank’s processes and assist in implementation of those changes as required

Skills and Experiences:
What you will bring:
Experience in fraud detection in a financial institution (preferably banking environment)
Able to use various types of technology simultaneously
Ability to make decisions
Ability to work alone
Ability to work on a 24/7 rotational roster
Customer service experience

To be successful in this position, you will have:
Candidates will need, and be able to demonstrate, 2-3 years’ experience in Fraud detection in a financial institution.
Relevant formal qualifications are not necessary but would be looked on favourably.

We count on you. And you can count on us.

In joining our team, you’ll get access to a great range of benefits including:

Employee assistance program.
Corporate wardrobe allowance.
Flexible working arrangements.
Ongoing professional development.
An inclusive and collaborative work environment.
Access to paid parental leave after six months service.
Savings and discounts across our range of products and services.
Employee recognition awards including service anniversaries, recruitment referrals, recognition of life events, and more.

Interested? We’d like to hear from you.

Defence Bank is committed to providing equal opportunities for employment. We encourage people from different cultural backgrounds, people from different ethnic origins, and people with disabilities to apply so our team reflects our diverse community.

If you would like to be a part of our passionate team, click Apply.

After completing our application form, you can complete a candidate profile showcasing your experience and skills.

All successful candidates will be required to complete employment checks prior to an offer of employment being made.

To help keep our people and community safe, all successful candidates must be vaccinated and provide their vaccination status prior to commencement.

This post is listed Under  App Development
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company