Line Manager (Cleaning Services) Job Vacancy in Acies Cleaning & Support Services Brighton and Hove – Updated today

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Company Name :
Acies Cleaning & Support Services
Location : Brighton and Hove
Position :

Job Description : About UsFounded in 2015, we provide professional commercial cleaning services to a range of industry sectors across Brighton and Hove servicing over many commercial premises daily. Our Core Purpose is to freshen up the cleaning industry and redefine the professional cleaning role as we know it. Our company has seven key values; Leadership, Teamwork, Relationship, Efficiency, Growth, Flow and Positive Attitude.Job OverviewAcies Cleaning and Support Services are now seeking an experienced Line Manager to oversee our team of Supervisors, Cleaners and Clients. This is a key role within the Operations team where your performance ensures the consistent and seamless delivery of both outstanding cleaning and customer service throughout our customers.The successful candidate will be Healthy and Safety savvy with the ability to oversee and lead teams to ensure high quality cleans are completed to Acies standard. You will be computer literate with the ability to work within budgets, take ownership of scheduling management and be accountable for both new and existing client relationships.Hours of Work & LocationMonday to Friday | Shift work | Early mornings | Day shift | Evening Shift – Occasional weekend work dependent on business needsVarious sites across Brighton and HoveUp to 40 hours per week | plus additional hours as the business requiresWhat you will be doingTrain new starters as well as play an active role in coaching existing employeesManage all aspects of the contracts with customers, handling any queries that arise and finding solutionsAdministrative duties including but not limited to scheduling, overseeing timesheets, holiday and absence recordsFrom time to time covering general cleaning duties to be carried out in line with Acies quality standardsOwnership of Supervisor and Cleaning teams including dealing with employee issues when necessary, Performance management and rota managementAssisting Mobile Cleaner with stock, inventory and laundry dutiesAny ad-hoc duties that arise due to the needs of the businessAbout youHappy to live and carry out our company valuesPositive attitude to work and life with a willingness to learnAbility to clean to an extremely high standardExperience in people/team management and finding solutions to issues and problems if and when they arise in a calm and methodical mannerBeing able to communicate with clients in a way that gives them confidence in us that we care about delivering outstanding service and that we are committed to resolving any problems they raise with usPrevious cleaning/housekeeping experienceAble to work to set timescales and deliver what we promiseFlexibility with your time and attitude will be essential for this role as it can be very reactiveA motivated, proactive, energetic approach to life and workWhat we will do for youInvestment in your personal development through coaching and trainingYearly bonus schemeMonthly company social eventsCompany LaptopEssential RequirementsValid ID -You will need to have the right to work in the United Kingdom.Phone number & Smartphone -We operate via our app, to send you clean requests. The app is available on the Google Play Store and Apple App Store.Must be able to work evenings and occasional weekends/dayshiftsMust be computer literateInterview Process:Firstly, our Talent and Development team will review your CV and if shortlisted you will receive a telephone call and complete a short informal telephone interview to discuss your suitability further and of course ask any questions you have, to make sure the role is right for you too.We will then hold a formal two stage interview/assessment process where you will meet key stakeholders you will be working with/interacting with on a regular basis.Job Types: Full-time, PermanentSalary: £25,000.00-£27,000.00 per yearJob Types: Full-time, PermanentSalary: £25,000.00-£27,000.00 per yearAdditional pay:Yearly bonusBenefits:Casual dressCompany eventsCompany pensionExperience:cleaning: 1 year (preferred)managing: 1 year (preferred)Language:a good level of English (required)Licence/Certification:driving license (preferred)DBS certificate (preferred)Reference ID: LM250222

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