Operations and Site reliability Engineer Job Vacancy in Apple Hyderabad, Telangana – Updated today

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Company Name : Apple
Location : Hyderabad, Telangana
Position :

Job Description : Summary
Posted: Feb 23, 2022
Weekly Hours: 40
Role Number:200337595
Join Apple’s Service Management team as an Operations and Site reliability Engineer and inspire the team for operational excellence and improve availability, scalability and security of multiple highly scalable, fault tolerant, business critical, global applications in Apple Service Management space. Lead operational planning, readiness, monitoring, measurement of system health, incident management and communication for these enterprise level applications. Build and manage systems, infrastructure and applications through automation. Develop tools that bring operational parity across all applications to improve team’s efficiency. The candidate’s skill will be a strong blend between Operations Lead and Engineering expert.
Key Qualifications
Strong sense of ownership, customer service, and integrity demonstrated through clear communication
Experience in leading and driving operations teams for large scale Mission critical applications working in a 24×7 operations and on/off shore support model
Experience in strategizing and achieving operational excellence in global distributed systems
Strong knowledge of Production support practices for managing web and iOS applications
Experience in troubleshooting, analyzing logs , building metrics and operational dashboards
Passion for eliminating repetitive manual processes using automation
Experience in interpreting data from systems like Hubble, ExtraHop, Splunk and other monitoring tools
Fundamental understanding of distributed systems including: Micro services, Messaging Brokers and Versioning
Experience in Java, JEE, REST, Swift/Objective C, database schema design and data access technologies
Deep Understanding of programs using a high-level programming language like: C, Java, Ruby, Python, or Perl
Experience managing large numbers of diverse systems with containers (Docker), build systems (Jenkins, Ansible, Spinnaker), and infrastructure as a service (Kubernetes, AWS)
Understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals
Understanding of standard networking protocols and components such as: HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing is a plus
Experience in ethical hacking, system security and fraud monitoring are added advantage
Self-starter, flexible, motivated to learn in a fast-paced environment and comfortable working as part of a team of highly talented professionals
Excellent communication and leadership skills
Excellent organizational and documentation skills
Passion for quality and the optimal user experience
Description
We at Apple build stuff to amaze our end users with ultra fast thoughtfully designed and carefully crafted solutions. We are not just any engineering team but a highly motivated fast paced and ever evolving closely knit team of individuals looking to get more to scale to new heights. We have a thing for Engineers like yourself who don’t stop at mediocrity or don’t settle for anything less than flawless. The only thing constant is change and we are not afraid of changing the status quo. Apple’s Service Management team is looking for a highly technical and motivated individual who will own ultimate responsibility for operations of Service systems, working with support and Engineering teams to ensure 24X7 operations, coupled with the ability to ensure smooth rollout of applications that our customers use every day and improve our tool suite and develop new tools to improve the operational efficiency and product quality. Our customers count on us to provide exceptional availability, scalability and security for services. Identify key performance indicators for global applications and managing the KPIs.Drive operational improvements, metrics tracking and implementation of best practices through level one production support team and engineering teams. Manage Production backlog with business team and prioritize fixes in planned releases.Keep close tab on all product releases and ensure smooth and safe deployments in Production.Drive and manage product rollouts and partner/retail on-boardings. Lead Production Support team to ensure all servers and application are monitored on an on-going basis with alerts including CPU, memory, and storage utilization, as well as network and security issues, and performance tuning.Monitor production footprint and lead the effort for Capacity Planning Keep track and interact with the Data Center, Network and other system teams to plan out OS patches, system upgrade and maintenance. Drive and lead production support team to build , execute application automated health checks ensuring the high availability of applications Along with utilizing your technical skills, you will have the opportunity to let your creative juices flowing. You will work very closely with Support and Engineering teams to design, develop and operate the best development support and automation tools you can imagine.
Education & Experience
Additional Requirements

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