Product Owner, S2B Mobile App Job Vacancy in Standard Chartered Singapore – Updated today
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Full Details :
Company Name : Standard Chartered
Location : Singapore
Position :
Job Description : Job: Institutional Banking
Primary Location: Asia-Singapore-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 28/Feb/2022, 7:59:41 AM
Unposting Date: 30/Mar/2022, 5:59:00 PM
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy
Standard Chartered Bank has created a CCIB mobile app as part of the S2B omni-channel offering strategy to facilitate ease of accessing S2B on-the-go for our CCIB clients. The mobile app is live in 47 markets, and we will continue leveraging on it to build out the product offerings in our ecosystem to create value for our clients and our business, while positioning SCB as the most client-centric and innovative corporate and institutional bank.
Business
As a Product Owner of the CCIB Mobile App, you will report to the Chief Product Owner, Mobile and drive the execution of the vision & strategy for the CCIB mobile app. Candidate should have strong domain knowledge of mobile banking and the digital landscape. You will work with talented team members across CCIB Product Management, CCIB Technology, CCIB Technology, communications team, client service partners and coverage teams to drive the delivery. You will be required to push the boundaries by bringing in new ideas/solutions that will take the Banks’ digital capabilities to our clients. Strong initiation, communication and collaboration skills are also key for success in this role.
Key Responsibilities
Define the vision, strategy, and roadmap for the CCIB mobile app and work alongside stakeholders to drive the delivery of it.
Manage, plan, and drive the CCIB mobile product backlog, from initial conceptualisation, design, implementation, and launch.
Be able to communicate well with business analysts in translating business requirements, uses cases into user stories through JIRA / confluence.
Engage with business and country stakeholders to lead and run prioritisation sessions of product features and country nuances through weekly/monthly LUW, Refinement forums sessions.
Lead and manage the grooming sessions with Technology teams, evaluation solutions proposed by Tech team, vendors and ensure the best of class methodologies are deployed to achieve the business objectives.
Work with stakeholders towards delivery of VCO targets/KPIs for Mobile app including penetration and adoption metrics
Conduct/manage user acceptance tests (UAT, PVT, pilot testing) to support commercialisation of the mobile app onto IOS/Android app stores.
Ensure smooth rollout and adoption of the mobile app, manage pre and post implementation activities, conduct training and commercialization sessions with client service partners and coverage teams.
Work closely with commercialization and support centre product teams to manage the mobile app artefacts, ensure that materials are up to date and relevant based on latest developments.
Maintain close working relationship with Tech team (dev, support) to resolve defects/issues relating to mobile app.
Engage actively with the product, implementation & client management, legal, compliance, operations and sales teams to create awareness of the app features and encourage a participative attitude to elicit business and client participation and ensure overall success of the mobile app delivery.
Our Ideal Candidate
8 years’ of overall experience working in an Innovation Lab or client experience centre.
Experience in setting up an Innovation Lab or client experience centre will be a plus
Pertinent first-hand experience and a proven track record of working on innovation program with a track record of delivering value for customers
Good knowledge about the collaborative digital tools for conducting virtual co-creation workshops.
Good understanding of the innovation and client co-creation development lifecycle using human centric design approach and relevant prior experience in collaborative work with design teams, research teams and product development teams.
Prior knowledge and first-hand experience in user interface (UI) oriented assignments, particularly on fast-emerging touchpoints such as mobiles and tablets as well as the conventional channels such as Web and Host-to-Host.
Understanding of the transaction banking domain and Financial Market domain will be added advantage but not mandatory
Excellent analytical, problem solving and lateral thinking skills to manage complex client requirements and conflicting business priorities.
Proven inter-personal skills to actively engage with cross-cultural teams across the globe in understanding client needs, managing client queries and feedback etc.
Breadth and depth of understanding of trending technology, such as AI, Data Science, Blockchain, open banking etc; proven ability to translate technology possibilities and solutions to business / client usage opportunities will be an added advantage.
Self-driven and highly motivated professional with a strong sense of ownership and a passion towards delivering high-quality client solutions.
Energetic, curious, and self-starter with an entrepreneurship spirit, able to navigate through chaos towards a clear goal.
Job Qualifications
Self-starter with initiative
Possess relevant working experience (Scrum Product Owner and/ or Design Thinking, AGILE methodology certifications would be preferred)
Familiar with digital and mobile development and trends with an eye for details and appreciation of design thinking / human centre design principles.
Proven experience in online/mobile banking product development with good understanding of the digital payment capabilities / ecosystems.
Must demonstrate strong analytical, problem solving, communication skills. Able to think out of the box.
Proficient in presentation deck preparation (using pptx and other visual tools)
Team player and work well under pressure and with deadlines
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
This post is listed Under App Development
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