Professional 2 Information Security (51005727) Job Vacancy in DXC Technology Chennai, Tamil Nadu – Updated today
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Company Name : DXC Technology
Location : Chennai, Tamil Nadu
Position :
Job Description : Job Description:
IDM/IAM position requires self-motivation and technical proficiency in the administration and configuration of Identity & Access Management security products including effective troubleshooting abilities. This position is focused on providing Level 2 support to ensure maximum uptime for customer.
Key Responsibilities
Incident Management
Agree with Customer resolution of incidents
Process improvement
Accept transfers /elevations
Resolve Incidents
Operations Management
Proactive Monitoring- Capacity & Performance Track service metric data
Handle Request for Change activity
Handle preventive maintenance
Problem Management
Analyze incident trends
Verify/Control known errors and resolve problem cases
Investigate Change Management activities
Identify, verify, and elevate “New” problems
Completion of major Problem reviews
Change Management
Assess impact, benefits and risk of Changes
Management & Co-ordination of Change Implementation
Create and maintain Change Mgt documentation as required
Monitoring and Reporting on Change Implementation
Closing and Reviewing the Change Requests
Other Activities
Quality: Provide feedback/influence change in internal and/or vendor-provided products/service offerings.
Project Management: Participate in customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation.
Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer
Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Lead teams which address operational processes and policies in work area. Seen as a resource to the team in one or more technical or business areas. Becoming a trusted advisor inside and outside the team/technology area.
Identifies potential escalations and proactively alerts management.
Provides solutions to prevent problems from occurring in area of responsibility including patch management.
Reviews, implements and verifies changes/solutions of medium complexity and risk.
SkillSet
Active Directory
Microsoft Forefront Identity Manager / Microsoft Identity Manager
Microsoft Azure AD Connect
Microsoft Active Directory Federation Services
Microsoft Azure MFA
Microsoft Azure Self Service Password Reset
Microsoft AD FS
Should have extensive experience in Security Domain primarily in Identity and Access Management
Responsible for Monitoring, Maintaining, and Supporting Microsoft Identity Manager/Forefront Identity Manager (MIM/FIM) Infrastructure and Processes including Synchronization Service, Portal Service, Managed Identities and Troubleshooting Workflows
Experience in Creation, Change, Delete User Accounts, Privileges, and Roles that Includes Management, Administration, and Support of Microsoft Active Directory (AD) Domain Structure
Proficient in Powershell and SQL Queries
Should have good technical writing skills
Understanding of change management process.
ITIL & Security certification is required. Product certification in IDM domain will be an added advantage.
This post is listed Under Technology
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