Sales Support Executive Job Vacancy in GLOBIBO PTE. LTD. Kallang – Updated today

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Full Details :
Company Name : GLOBIBO PTE. LTD.
Location : Kallang
Position :

Job Description : 2 years exp
Roles & Responsibilities
Job Description & Requirements

As a Sales Support Executive, you will support inbound enquiries with regards to our translation and training services from several markets such as Hong Kong, Malaysia and Singapore and drive regional government /corporate tender submissions. You will report to the Director of Operations, Singapore.

Location: Singapore
Your Impact:

1. Customer Service/ Inbound Sales – 45%

To answer all enquiries on the organization’s communication channels in a timely manner:
(i) Website ‘live’ chat app
(ii) Customer service/sales inbox for Singapore, Malaysia, Hong Kong, India, Philippines
To prepare and send quotations for simple sales enquiries
To promptly forward certain types of sales enquiries to the respective account managers for immediate follow-up
To call clients for feedback:
(i) For sent quotations and amend pricing where necessary to close the deal
(ii) If they reject a quotation, to find out where we can improve
(iii) After a service is delivered, to find out what we did well, and where we can improve

2.Tender Management – 45%

To prepare and submit tenders on our key service lines
To identify new tender portals and ensure that we submit tenders across a variety of tender portals
To shortlist potential tenders that we can submit and discuss requirements with our delivery team
To customize our tender submissions pitches according to the audience and the service line we are pitching for
Lost tenders: to call the persons in charge of the respective tenders to ask for feedback on improvement areas

3. Local Operations and Onsite support -10%

Operational support at local/regional projects

Your Career Path:

Learn about the complexities and exciting aspects of supporting the Sales team on a regional scope and working with virtual/remote teams
Develop expertise working on respective country government / corporate tenders and their procurement portals/ systems
Develop understanding of the stages of the sales process for Language learning and Event Technology, how it is managed and overall impact on the business
Potential next steps:
1) Senior sales support covering a larger market
2) Business Development / Account Management
3) Strategic Accounts

Your Potential Profile:

1-2 years of experience in corporate sales or sales support function
Great communication skills, Fluent English required (speaking) to communicate with regional clients
Highly motivated and independent individual with an eye for detail and analytical skills
Ideally passionate about language learning or event technology services
Prior experience with preparing complex quotations and contracts would be ideal

Your Benefits:

Base Salary between SGD 1,500 – 2,500 per month
Solid Induction Programme with personal mentor
Best functional training program in the industry
Personal Development Plan with weekly coaching and external training
FlexiTime working options
FlexiPlace working options
Quirky office environment
Exposure to leadership development program
Access to the latest tech and gadgets
Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids.
You will work with project managers that are so good that we have to keep them in a secret bunker to avoid them being poached from NASA. You will partner with a sales team that is so popular that our customers want them to join their holiday trips. We have no idea what our tech team is doing all day, but our customers say its awesome, and they give us gizmos all the time – and who doesn’t like gizmos? You will get creative with our in-house designer who makes us look so good that our dads are concerned we think about a modeling career. And we truly love our finance team – having worked in other companies this is truly unique (once you join, you will understand).
Ideally, you are self-motivated, resourceful, able to think out of the box and an excellent communicator with a penchant for creativity.
If you wish to join the Globibo family, check us out on www.globibo.com or any social media. Or just drop by our office – if you guess the right number of different nationalities correctly you are entitled to a pick from our chocolate bar or a gluten-free, sugar-free, MSG-free, no-artificial-sweetener, no preservatives, dry cracker.
P.S. Actually our Project Managers are not in a bunker.

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