Senior Software Engineer – Salesforce Job Vacancy in DHL Chennai, Tamil Nadu – Updated today

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Full Details :
Company Name : DHL
Location : Chennai, Tamil Nadu
Position :

Job Description : Begin your career with DHL IT Services!
We are seeking for an experienced Senior Salesforce DevOps Engineer to join our team. You will encompass within development and design the whole ‘value-added’ chain involved in practically developing and implementing complex Salesforce based solutions that meet the needs of the customer. This includes the analysis of systems and requirements, and the design and build of solutions that may be off-the-shelf or through third-parties. You are required to solve high complexity technical issues and provide Quality Assurance, Configuration, Testing, Training or Documentation services to implement the final solution.
WHAT YOU WILL DO
Present to or influence customer representatives or vendors and resolve issues
Conduct interviews with customers to establish their requirements, presenting concepts and proposals, and providing updates on deliverables
Act as a coordinator across projects to prevent delays or misunderstandings
Coordinate collaboration with external service providers in terms of assembling own or third-party system components
Customize COTS based on pre-determined parameters, and executes customizing tests
Document work using the required standards, methods and tools
Assist in definition, initiation and design of architecture in projects/ programs
Provide expert advice, training and technical assistance to development team, lower level service and support staff
May lead others in developing innovative solutions to highly complex problems and contribute to employees’ professional development
Act as technical lead of development teams on issues of performance, tools, and standards
Responsibilities
Provide ongoing application support including Change Management, Incident resolution, enhancements requests, and general end user support.
Work closely with external consultants and vendors as needed.
Proactively communicate the system changes to stakeholders
Qualifications
Preferably 2x Salesforce certified professional
Experience of at least one large Salesforce implementation project involving multiple releases, change management process, and/or multi-locale deployment.
Possess excellent interpersonal, communication, and leadership skills
Strong stakeholder engagement skills and experience training users on the Salesforce platform
Experience in translating business requirements into working solutions using a combination of Salesforce.com configuration and custom development approaches.
Expertise required in building customer facing, web-based user interfaces for Customer & Partner Portal, with a understanding of HTML, XML, Java, JavaScript, CSS, AJAX, SOQL and Web services.
Must have
Experience in software engineering with relevant qualifications in IT field and methods including formal methods (e.g. Prince 2)
Expertise in the Sales Cloud, Service Cloud, Ticketing tools (like ServiceNow)
Minimum of 6+ years of Salesforce implementation experience, including LWC development (using SFDX and SFDC CLI)
Expert knowledge across various SFDC implementations covering Sales & Service Clouds, Chatter & App-exchange applications
A very good implementation knowledge of Lightning Flows, Lightning Web Components is mandatory
Must have Salesforce integration experience using middleware platforms (ideally WebMethods)
Hands On experience with integrating Salesforce with platforms, that extend SF capabilities, specifically Heroku
Hands On experience in optimizing large data volumes stored in Salesforce (e.g. using Big Objects)
Strong Knowledge of implementation for REST and SOQL/SQL
Relevant Business Background – Logistics, Order and Tariff management is desirable
Good to have
Good knowledge of Marketing cloud
Relevant Salesforce certifications (Administrator/Platform Developer/Email Specialist/etc.)
BEHAVIORAL SKILLS
Strong customer focus
Team Player
Excellent influencing and negotiating skills
Personal drive, commitment to excellence, resilience in adversity
WHAT YOU WILL GET FROM US
Great Team of IT Professionals with Global Working Exposure
On-Going Professional and Technical Training and Certifications
Global Internal Job Opportunities Available Within DPDHL
Home Office Possibilities
Sounds good? Start your application now!
DHL IT Services – About Us
IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:
Supports over 260,000 DPDHL e-mail users;
Runs more than 7700 servers;
Supports more than 2000 global services and applications;
Processes 9 million shipment information messages per day;
200000 man days per year of development application.
Apart from being more than 4.500 highly skilled IT professionals with an intimate knowledge of the logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).

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