Senior Technical Writer Job Vacancy in Temenos Hyderabad, Telangana – Updated today
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Company Name : Temenos
Location : Hyderabad, Telangana
Position :
Job Description : ABOUT TEMENOS
We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.
We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!
THE ROLE
Create and maintain technical product documentation that provides users with reference material to enable them to successfully work with the Avoka Transact platform.
KEY RESPONSIBILITIES
Liaise with Subject Matter Experts (SMEs) to gather technical content about the Transact platform
Attend product meetings (sprint planning, grooming sessions, sprint demonstrations, product brainstorming, training sessions, etc.) when relevant to gather content for use in documentation
Take complex product knowledge and reduce the complexity so that it can be more easily understood through documentation
Document complex processes that show the Software Development Lifecycle process specific to the Transact platform, including Integration Development
Environments, Source Code Management systems, branding and merging processes, application packaging, principles of Unit and Service testing, mocking and mock servers, test driven development, and Continuous Integration (especially Jenkins)
Review and understand existing code so that you can explain the code and how to recreate it to users of the Transact platform
Create the documentation in MadCap Flare
Regularly review documentation (internal and published) with SMEs to ensure it is correct
Publish finalised documentation to the Knowledge base
Prepare and publish technical videos that aid understanding and complement existing documentation
Suggest methods for improvement across published product documentation
Work with the Web Designer/Graphic Designer to enhance product documentation (page styles, page layout, images, diagrams)
Create advanced sample applications (forms) to use within the documentation
Assist Instructional Designers (eLearning and ILT) to create examples for use during training courses
SKILLS & EXPERIENCE
Ideally have a degree in IT, software or equivalent industry experience
At least 3-5 years of practical experience coding, in any structured language (Java, JavaScript and/or Groovy preferred but not required)
Comfortable interviewing SMEs, asking intelligent and probing questions, and knowledge to understand their responses
Experience in technical writing (technical specifications, product documentation, training manuals, etc.)
Experience creating video tutorials would be an advantage
Have a background and understanding of modern Software Development Lifecycle processes, including Integration Development Environments, Source Code
Management systems, branching and merging processes, application packaging, principles of Unit and Service testing, mocking and mock servers, test driven development, Continuous Integration (especially Jenkins), Service Oriented Architecture, Application Domain Models, JSON and XML, modern web application development frameworks, version management and configuration management strategies, and application management in production
You do not need to be able to write code, but you need to be able to understand and explain code written by others. You need to be able to understand code written in minimum in Java and JavaScript, and ideally Groovy, and modern coding styles such as classes, inheritance, fluent and closures.
You will need to be comfortable understanding and explaining software development paradigms and patterns, including but not limited to: model view controller, façade pattern, model-oriented design, backend-for-frontend pattern, server controller pattern, asynchronous invocation including call-backs and promises.
You will need to be comfortable understanding and explaining system integration paradigms and patterns, including SSL, Single Sign On, url-parameter passing, cookies, single-use tokens, principles of encryption, public/private keys, enterprise service bus, micro-services, and more.
Be able to build practical examples using simple code, and be able to use these examples to explain principles in the platform.
WHY TEMENOS
You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
You will be part of a team that values integrity; we support each other and keep our promises.
You will be able to work freely, flexibility and can be your authentic self; we champion diversity.
You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
You will experience what we call – Temenosity!
We value applications from people from all walks of life; if you are excited to be part our the journey and want to make a real impact, we would love to hear from you.
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