Service Admin – Contact Centre Job Vacancy in Team Management Services Navi Mumbai, Maharashtra – Updated today
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Company Name : Team Management Services
Location : Navi Mumbai, Maharashtra
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Job Description : Greetings from Team Management Services (TMS), an end-to-end HR consulting services firm!Currently we have an Urgent Job Opening for a Service Admin – Contact Centre Position with one of our clients, located at Navi Mumbai.Our clients: Our client is a diversified global manufacturer with annual revenue exceeding $7 billion. They deliver innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. They combine global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of 29,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, USA.Designation: Service Admin – Contact CentreQualification: Any Graduate (Preferred B.com)Experience: 3+ YearsLocation: Navi MumbaiJob Description Handle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues and provide solutions.Ensure to follow the customer service script provided by the company for uniformity.Maintain good customer relations.Meet personal targets and work towards meeting team targets.Required Skill Set: -Prior experience with customer service and call centers in relevant job roles.Customer-oriented attitude with professionalism.Strong multitasking, time management, and target achieving skills.Good communication and listening skillsIf interested kindly apply send us your updated CV, along with answers to the following: · Name: · Contact No: · Highest Qualification: · Total Experience: · Current Company: · Current Designation: · Current CTC: · Expected CTC: · Current Location: · Notice Period: If you have any questions or concerns, please do not hesitate to contact us. Also, please feel free to forward this email to your friends and colleagues if you feel they might be interested in this position.Thank you and hope to talk to you soon in more detail.Warm Regards,Ramesh (HR Intern)Job Types: Full-time, Regular / PermanentSalary: ₹200,000.00 – ₹264,000.00 per yearSchedule:Day shiftFlexible shiftCOVID-19 considerations:We are taking additional COVID-19 precautions.Experience:total work: 3 years (Preferred)
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