Service Delivery Line Manager Job Vacancy in Ericsson Kolkata, West Bengal – Updated today
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Company Name : Ericsson
Location : Kolkata, West Bengal
Position :
Job Description : About this opportunity
Overall experience in Telecommunication Protocols and Products across Core and Cloud technologies and ecosystems including associated technologies such as NFV/SDN, cloud infrastructure, Edge Computing, Private Networks and Public safety including implementation, maintenance and integration. Hands on delivery management experience on Ericsson or other vendor products.
Within SDU Multidomain Solutioning, we are looking for a Service Delivery Line Manager to join us.
In this role you will be accountable to develop and lead a high-performance team of Customer Project Managers and Program Directors leading projects and programs in Telecom Core and Cloud area; and ensure the delivery of related services to the internal and external customers securing customer happiness while handling cost, schedule and quality to efficient levels.
What you will do
You will report to Head of Multi Domain Solution and CPM/PD Pool and will be part of the SDU I Cloud NFVi India Extended Leadership Team. And will be encouraged to:
Lead a team of CPM and PD in Telecom Core and Cloud area. Identify technology trends. Maintain competence readiness, capability and capacity.
Maintain oversight of the key work of the team across Market Areas and Time-zones. Sharp focus on enabling efficiency levers across projects/programs in span of control!
Perform leadership responsibilities, accountable & influence in a matrix environment. Stakeholder management & collaboration across SDU, PDU & MA, partners. Perform central initiatives based on organizational priorities.
Manage crisis and issues; KPI reporting and governance at team/unit level. Bring in technology orientation and operational efficiency together in the unit. Focus on automation and modernization. Coaching and mentoring of team members!
You will bring
Demonstrated capability in Telecommunication Core and Cloud technologies including associated technologies such as NFV/SDN, cloud infrastructure, Edge Computing, Private Networks and Public safety including implementation, maintenance and integration.
5+ years of hands-on delivery experience on Ericsson or other vendor products. Meticulous planning and tracking skills. Good analytical ability.
Prior people leadership experience would be an advantage.
Outstanding presentation and communication skills. Strong consultative and customer engagement skills.
Ability to lead operational transformation. Passion for innovation, technology and simplification. Solid understanding of financial & commercial aspects
Multi-tasking across time zone, task prioritization, problem solving and influencing skills. Solid understanding of market trends and competitive landscape
Previous delivery management experience with Ericsson & BDGS processes, tools & portfolio would be desired.
Ability to build, empower, engage and develop the team performance.
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com
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