Specialist, Technical Writing Job Vacancy in Fiserv, Inc. Pune, Maharashtra – Updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Fiserv, Inc.
Location : Pune, Maharashtra
Position :

Job Description : You are the kind of person who will:
Ability to comprehend technical specification documents and convert that information into client-facing deliverables such as release notes, help files, instructions, technical information, and frequently asked questions in collaboration with other associates.
Determines the clearest and most logical way to present information and instructions for greatest reader comprehension; writes and proofreads easy-to-understand user interface text and online help.
Analyzes existing and potential content, focusing on reuse and single-sourcing opportunities.
Follows department and corporate standards for communicating to clients. Contacts and corresponds with clients as needed to resolve documentation questions or concerns.
Adheres to the Microsoft Manual of Styles and Standards and department writing standards while working on multiple documentation projects.
Researches and builds knowledge about Fiserv products, services, technology, or concepts to be documented.
Creates and uses graphics and illustrations, diagrams, animations, charts videos, or podcasts to elaborate on and compliment technical writing deliverables in order to increase the users’ understanding.
Collaborates with subject matter experts to obtain an in-depth understanding of the product and the documentation needs.
Ensures technical accuracy and writing quality, readability, and consistency across the documentation set.
Supports a culture of continuous improvement, enriches, and extends documentation to continue to adapt and evolve with changing times.
Estimates, tracks, plans, and prioritizes projects assigned; meets deadlines established by team.
This person will lead by example, demonstrating both the Fiserv and Learning and Professional Services values:
Accountable: Be true to your word and deliver what you commit to with high quality. Interact with others using above the line behaviors.
Collaborative: Actively engage with others to help the team succeed. Actively listen as well as share ideas and workload respectfully.
Innovative: Evaluate everything we do and create with an innovative mindset looking for ways to support our clients and improve our processes.
Life-long learning / teaching: Always looking for new opportunities to learn and own your development plan. Consistently share what you know and have learned with others to build up the skill sets of the entire team.
Outside-in thinker: Use the client’s perspective for making decisions putting their needs at the forefront of all your work while holding the rest of the team accountable to do the same.
Positive and passionate: Maintain an infectious “Can Do” attitude that is fueled by a passion for our clients and our work
See it, Own it, Do it: Maintain a solution-oriented perspective by providing options to resolve a problem when you encounter one. Take ownership of the issue and see to its resolution.
Basic Qualifications for Consideration:
Bachelor’s degree in Technical Writing, Mass Communications, English, Computer Science or a related field
3 year of Technical Writing experience in the financial industry
Knowledge of Microsoft Word, HTML
Knowledge of online help concepts and understanding of indexing concepts
Excellent writing and editing skills
Professional written and verbal communication skills
Customer focused approach
Preferred qualifications for consideration:
Knowledge of Visual Studio (Team Foundation Server)
Knowledge of Adobe FrameMaker, Madcap Flare or similar help authoring tool
Experience working in a Content Management System (CMS)
Experience with Agile methodologies
Experience using source control to manage projects
Certification in Technical Writing
Preferred Skills, Experience, and Education:
Management of your own time
Active listening and communication through multiple mediums including email, verbal, face-to-face, and distance
Interest in research and investigating, creating, and organizing information and processes
Small group interaction skills
Who We Are:
In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today – financial services at the speed of life. With associates all over the world, we help our clients worldwide to create and deliver solutions to enable today’s consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.
In this role, you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers’ expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.
From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes.
Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.
We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet.

This post is listed Under  Technology
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company