Sr. Business Analyst – Sales Cloud Job Vacancy in Zscaler Mohali, Punjab – Updated today
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Company Name : Zscaler
Location : Mohali, Punjab
Position :
Job Description : Company Description
For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats/day.
We work in a fast-paced, dynamic, and make it happen culture. Our people are some of the brightest and passionate in the industry that thrives on being the first to solve problems. We are always looking to hire highly passionate, collaborative, and humble people that want to make a difference.
Job Description
We are looking for a strong Salesforce Business Systems Analyst who has experience on Sales Cloud along with a strong understanding of SaaS products. You will be responsible for creating and delivering value with business process optimization and systems automation on the lead, deal registration, partner portal, distribution channels, account, contact, and opportunity management areas. You will be part of the IT Business Applications team, engaging and collaborating with the cross-functional teams from Marketing, Channel, Sales, Sales Operations, and Partner Marketing departments. The ideal candidate for this role will have a blend of technical and business experience with strong expertise in Salesforce. The primary applications you will be working with are Salesforce.com, Impartner, Outreach, and Marketo and you are expected to have hands-on with the salesforce platform.
Responsibilities/What You’ll Do:
Meet with business leaders, decision-makers, and end-users to define business requirements and systems goals
Facilitate discussions among business owners to understand problem statements and gather requirements
Own and drive functional and technical design activities
Translates business requirements to functional and technical designs for the engineering team
Collaborate with cross-functional teams and internal IT team members both in the US and offshore locations to drive the work
Coordinate with offshore Development and QA teams to deliver the solution
Help business users to complete the UAT and drive the delivery of system enhancements
Subject matter expert for lead, deal registration, account, contact, and opportunity management areas
Subject matter expert on channel sales and partner management (Partner onboarding, enablement, and measurement)
Lead, deliver and support the Salesforce CRM application related projects on the Lead-to-Opportunity (L2O) management area
Work closely with Architect and Salesforce development teams to define and implement the solutions as part of sprint delivery cycles
Build the scalable business processes on the route to market and lead to opportunity areas to support the company’s growth at scale
Effectively prepare Business Processes, Process Flow Analysis, Requirements Definition, Data Models and Detailed Functional Design
Document the solution design with specific business and technical details
Recommend best practice solutions
Work collaboratively and closely with Salesforce Business Analysts, Onshore and Offshore Developers during the execution phase
Analyzes/identifies areas of risk and develops plans to minimize
Troubleshoot production issues and coordinate with respective teams to resolve operational issues and challenges
Qualifications
Minimum of 6-8 year of IT experience in complete software development life cycle process including System Analysis, Design, Development, Testing, Implementation and Documentation
Minimum 5+ years of experience on Salesforce.com Sales Cloud platform and must have hands-on experience
Strong knowledge and experience on implementing top of the funnel processes such as lead management, account management and partner relationship management
Strong knowledge of other tools such as Marketo and Outreach
Experience in driving system implementation, agile project management and data flow best practices knowledge
Strong experience with consulting driven solution approach
Must have analytical and data driven strong skills
Available 24×7 to support the business-critical production issues when necessary
4-year degree BS/BA in a technical, business or other analytical field required
Excellent time management and organization skills, and the ability to be flexible and creative
Additional Information
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Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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