User Experience Researcher I Job Vacancy in BISSELL Homecare 2345 Walker Ave NW, Grand Rapids, MI 49544 – Updated today
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : BISSELL Homecare
Location : 2345 Walker Ave NW, Grand Rapids, MI 49544
Position :
Job Description : Overview:
POSITION SUMMARY
As a professional level member of the Product Experience team with global corporate level responsibilities, the User Experience Researcher I will be accountable for clearly indicating what constitutes a positive user experience of new and existing products. Achieving this responsibility using research and data analysis tools to:
Lead User Experience Reviews for new product development
Provide assessments and fact-based guidance during new product development
Understand positive and negative drivers of ratings/reviews of current and competitive products
Design and execute custom research and provide clear and actionable insights
Responsibilities:
POSITION PROFILE
Key contributor in Global Product Development Process by providing key deliverables to the Technical Team Leader (TTL), Marketing and Program Management.
Drivers of competitive product ratings/reviews
Opportunities to improve current product already on the market
Consumer Journey Mapping to understand strengths and weaknesses from user experience perspective
Utilize design guidelines and standards to increase development speed and ensure optimal user experience
User Experience (UX) reviews of sub systems, prototypes and engineering build units
Usability study reports, including suggestions for how to improve product experience
Post launch analysis to identify short and long term opportunities for improvement
Provides data and insights to inform key decisions about product innovation and portfolio prioritization
Provides regular interdepartmental oral presentations
Participates in product design reviews and provides perspective on user experience
Ensures appropriate testing has been completed to assess the design
Ensures the project is ready to move into the next development phase.
Manages product databases by:
Ensuring input data is accurate
Performing trend analysis
Initiating actions for product improvements
Maintaining new and existing products (ours and competitors)
Qualifications:
REQUIRED CORE COMPETENCIES FOR PROFESSIONAL/TECHNICAL JOB FAMILY
Functional/Technical Expertise
Self-Management
Delivers Results
Continuous Improvement
Learning Versatility
Judgment and Decision Making
REQUIRED EXPERIENCE/EDUCATION
Degree minimum: Bachelors Degree
Specific concentration: Engineering, Design, Research or Cognitive Psychology
Experience level: 0-2 years in User Experience Research
SPECIALIZED TRAINING/EDUCATION PREFERRED
Usability or User Experience (UX) Certification preferred
Proactive rather than reactive problem solution philosophy
Good, self-motivated project management and time management skills
Human Centered Design experience preferred
Experience working in IoT/App development preferred
SKILLS REQUIRED
Excellent verbal & written communications skills
Proficient in Microsoft Office (Word, Excel, PowerPoint or equivalent)
Demonstrated data analysis capability
Ability to keep perspective and understand what is best for the team/project
Willing and able to travel to domestic and international locations
Physical Requirements:
The ability to occasionally lift to 50 pounds onto a counter
The ability to use powered and hand tools to disassemble/reassemble a product
The ability to distinguish subtle color variations (good color acuity)
This post is listed Under App Development
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company