Sales Support – Administrator Job Vacancy in Mercer Pune, Maharashtra – Updated today
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Full Details :
Company Name : Mercer
Location : Pune, Maharashtra
Position :
Job Description : CAREER ADMIN MANAGEMENT
Mercer is pleased to announce the opening for the position of Sr. Analyst (Grade B) – Order Management.
What can you expect?
Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset — their people. We work collaboratively with our clients to transform strategy into practical actions that drive results. Our deep expertise, powerful insights, and real-world solutions help the people and organizations we serve take steps today to secure a better tomorrow. Our passion is making a difference in people’s lives. For us, it’s not just a business — it’s a mission. Our more than 22,000 employees work every day to improve the health, wealth, and careers of more than 110 million people globally. Welcome To Brighter! This position is with Order Management (Career Delivery) team within Career line of business. OM team takes care of end-to-end order booking/invoicing and access granting for the career products. We verify, validate and process requests received from sales consultants and support them with processing it in GPOS and fulfilling it through different platforms. It is a global team; provide support to multiple regions such as Asia Pacific, EMEA, North America and Latin America
What is in it for you?
Medical insurance, personal accident insurance, group term life insurance from the day you join us
10 holidays along with 17 earned leaves, 15 sick leaves and 10 casual leaves in a calendar year
Shared Transport (Provided the address falls in service zone)
We will count on you to:
Daily work management and processing
Analyzing high complexity work
Internal peer reviews and RCA
Written and verbal communication with onshore business partners
Process reporting and training
Ensuring compliance of all internal and client policies
Providing timely updates to AM and Onshore counterparts
Driving process improvements
Updating process documents such as SOPs, FAQs and DTPs
What you need to have:
Graduation / Post-graduation in any stream
Minimum 1 year experience in a professional organization
Excellent command on MS Office applications (MS-Excel, MS-Word)
Exceptional English Communication Skills
Problem solving ability and attention to detail
Ability to multi task, self-starter
Excellent analytical skills and high focus on accuracy
What makes you stand out?
Exceptional Communication Skills
Adaptable communicator, facilitator, influencer and problem solver
High attention to detail
Good relationship skills, Proven ability to work on own initiative as well as in a team
Ability to multi-task and prioritize time effectively
Flexibility to work in rotational shifts
About Mercer At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealth and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — For more than 80 years, we’ve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, we’ve been united in our mission of enabling people around the globe to live, work, and retire well.
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