Business Analyst II (Level 5) Job Vacancy in ADCI MAA 15 SEZ Chennai, Tamil Nadu – Updated today

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Full Details :
Company Name : ADCI MAA 15 SEZ
Location : Chennai, Tamil Nadu
Position :

Job Description : 3+ years relevant experience in financial/business analysis
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Experience with SQL
Experience in Excel

None

Job summary
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About Retail Business Services (RBS)

Amazon.com operates in a virtual, global ecommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, ecommerce platforms, web services for developers. The RBS business group in Chennai is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

Are you passionate about solving business challenges at a global scale? Amazon is looking for an experienced Business Analyst to join our team and help unlock insights which take our business to the next level. The ideal candidate will be required to solve a business problem structurally at scale using technology. The candidate will do this by partnering with key stakeholders to be curious and comfortable digging deep into the business challenges to understand and identify insights that will enable us to figure out standards to improve our ability to globally scale this program. They will be comfortable delivering/presenting these recommended solutions by retrieving and integrating artifacts in a format that is immediately useful to improve the business decision-making process. This role requires an individual with excellent analytical abilities as well as an outstanding business acumen. The ideal candidate knows and loves our customers (internal and external) and will work backwards from the customer. They are experts in partnering and earning trust with operations/business leaders to drive these key business decisions.

Roles and Responsibilites:

You will be working with a team of L4 Business Analysts and develop drop off funnels
This will involve working with different teams internally by designing a detailed process flow, identifying impacting variables that lead to drop offs or factors that influence catalog, convert them into business logics, identify DW tables that source all system level information, build a detailed drop off funnel or solution to source details in a scalable way, identify root causes and define scalable corrective and preventive solutions.
Work closely with internal product and project teams to design scalable and auto-resolution solution.
Stakeholder Management (Category and Tech teams) – Conduct weekly performance meetings with stakeholders to develop and ensure adherence to action plans that meet business objectives and to facilitate monthly round tables for owner feedback
Participates and provides adequate support in business reviews with mid-level and senior stakeholders
Metrics Management, Analyzing Trend.

Key Performance Areas:

Build scalable products/solutions which will impact Buyability of an Item in Amazon.
Analyze data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.
Use Tableau/QuickSight and SQL to create dashboards by task, analyze opportunities, identify patterns and implement proactive solutions.
Use Python & Flask to build a web based application for end users to self serve and solve Buyability problem.
Identify root causes for Buyability drop offs, work with Selection SMEs WW and Tech teams to work on implementing Corrective-Preventive Action and and identify opportunities for Automation.
Excellent Internal/External Stakeholder Management

BASIC QUALIFICATIONS
Bachelor’s degree or higher in Computer Science, Project Management, Engineering

Understand basic and systematic approaches to manage projects/programs

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Excellent oral and written English skills

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Open-minded, creative and proactive thinking

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Pioneer to invent and make differences

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Understanding of customer experience, listening to customers’ voice and work backwards to improve business process and operations

Overall experience of 5-10 years, 3+ years’ experience in project management, with proved case of success

Intermediate Knowledge on SQL/ETL, Macro, VBA knowledge
Medium to advanced knowledge of Automation using Python/Selenium and other automation scripts

Advanced knowledge of SQL, Tableau, QuickSight, Python, Flask

Preferred Qualification:
Strong Automation Skills with experience (delivered minimum 4 end to end automation programs)
Experience in Product development cycle.

Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. This is a highly visible role that requires partnering with Retail and Tech teams. This role requires experience and capability to create and present documentation for senior executives and align your roadmap with team’s strategic objectives. Excellent written and verbal communication skills are essential. Candidate should be experienced in working with data to analyze root causes, implementing long term solutions, and leading teams with advanced analytical, mathematical, and quantitative capabilities.

Key Expectations:

Defines Problem & Requirements for WW BUs. Define the solution through medium/large scale analytical Approach/automation. Design for large scale Automation and Scalability. Reviews SOPs, processes, and tools to ensure that proactive changes have a positive impact on quality measures
Creates Effective Communications Tailored to stakeholder. Communicate end-to-end (dive deep, root cause/data analysis, solution framework, execution, implementation; post implementation checks). Influence Stakeholders on implementation and adoption of solution
Identifies/Builds Data Sources; Extracts Data (e.g., ETL) and assess Data Quality. Creates sustainable medium/large scale automation to address key business problems that have metric impact from end-to-end. drives adoption of solutions across teams. Defines clear and detailed operations specifications for tool/feature changes and works with technology teams to prioritize effectively
Manages stakeholder Expectations. Prioritization and Resource/Task Identification with support from the STL/BU leader/Manager. Define Next Steps for Recommendations

Preferred Qualifications:

Technical Background preferred – Python, Selenium and VBA
High on Business Acumen with ability to think logically
Strong influencing skills and negotiation skills
Solution oriented, analytical approach to problems

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