Site Reliability Engineer II Job Vacancy in Smarsh India Bengaluru, Karnataka – Updated today

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Company Name : Smarsh India
Location : Bengaluru, Karnataka
Position :

Job Description : Site Reliability Engineer
We are searching for an experienced software or systems engineer interested in ensuring the stability, reliability, and performance of our SaaS assessment platform. The Site Reliability Engineering (SRE) team at Smarsh is a hybrid development and operations team within our Technical Operations group. The primary focus of the SRE team is to maintain the integrity and performance of our continuously-integrated platform through understanding the relationships between infrastructure-layer code, functional application pools, network and software-defined load balancers, Mongo, SQL and PostgreSQL databases, message queues and data caches, all running in a mixture of private data centers and Content Delivery Networks. We use a mixture of monitoring tools to identify and mitigate possible client affecting issues.
As a member of the Smarsh SRE team, you must have the desire to troubleshoot complex technical problems, and you must work effectively with a wide variety of technical internal teams and vendors, as well as internal non-technical teams. Strong verbal and written communication skills are a must, as you will be collaborating with others to diagnose, resolve and communicate issues as efficiently as possible. You must be self-driven and can look at problems in new and different ways to find solutions. You will look for ways to implement scripting and automation to improve existing tasks and procedures.
Responsibilities
Address, resolve and perform root cause analysis on all support escalations
Analyze the current state of the application and infrastructure, designing appropriate solutions and working with teams to implement them
Coordinate emergency responses, perform root cause analysis, identify and implement solutions to prevent re-occurrences
Work with the Operations and Software Engineering teams to identify ways to increase MTBF and lower MTTR for the environment
Review entire application stack and execute initiatives to reduce failures, defects and issues with overall performance
Review code base and make recommendations for improving performance
Collaborate with quality assurance engineers to assist in resolution of software defects
Collaborate with project architects and project lead developers to prove the validity of new software technologies
Engage and help improve Smarsh’s software development methodology
Perform other duties as assigned to ensure the success of the team and the entire organization
Identifying and working with the team to implement more efficient system procedures
Maintaining environment monitoring systems to provide the best visibility into the state of the production environment
Maintaining performance analysis tools, identifying any negative changes to performance and working with the teams to resolve them
Researching industry trends and technologies, and promote adoption of best-in-class tools and technologies
Taking initiative to advance the quality, performance, or scalability of our applications, by influencing the architecture or design of our products
Design, develop and execute automated tests to validate solutions and environments
Troubleshoot issues across the entire stack – hardware, software, application and network
Follow system resource utilization trends and identify capacity planning needs
Participate in regular meetings, both within the team and across it, to discuss previous accomplishments, upcoming goals and any roadblocks in the way.
Skills and Abilities
Experience in cloud computing platforms (AWS/GCP etc) – GCP preferred
Able to undertake RCA and experience in diagnosing and resolving infrastructure issues
Experience in building CI/CD pipelines using common Jenkins, GitOps
Experienced using terraform for IaC
Experience using ansible or a similar config management solution.
Experienced user in Linux based OS
Experience with managing and configuring logging and monitoring systems
Experienced in software network design and implementation
Experience with container run times such as Kubernetes highly desirable
Enjoys solving complex technical problems
Exposure to programming/scripting (e.g. Python, Bash, Golang)
Experience with broad cloud, monitoring, infra as code tech desirable (Datadog, Terraform etc..)
Education and Experience
Minimum Bachelor’s degree in computer science or a related field; equivalent combinations of experience and education will be considered in lieu of a degree
Minimum of 4 years of progressive experience in a software development environment in high growth technology companies
Experience with web development of large-scale distributed systems and complex application architectures are a big plus
Strong written and oral communication skills
Minimum of 4 years of experience working as a Systems Engineer or an equivalent position
Firm understanding of networking concepts and technologies
Firm understanding of SQL and NoSQL database concepts
Experience in fault tolerant system design
Why Smarsh?
Want to know more about what it’s like to work at Smarsh? Check out our video here!
Ready to join a thriving tech company that’s redefining digital archiving and business intelligence? Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).
Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers.

This post is listed Under  Software Development
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