AWM-Change Mobilization-Intelligent Automation-Vice President Job Vacancy in JPMorgan Chase Bank, N.A. Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : JPMorgan Chase Bank, N.A.
Location : Bengaluru, Karnataka
Position :

Job Description : JPMorgan Chase & co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.
J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
Our Team
The AWM Change Mobilization team partners with Operations, Technology and Business leadership to take the best of what we do, within and across LOBs, and drive deliberate cross-pollination across AWM Operations teams, promoting global process consistency and standards. We focus on evolving the organization’s capabilities to move from lower to higher-value added tasks, and creating agile processes, teams and infrastructure that enable differentiated client experiences and outcomes. We follow a hypothesis-driven, data-informed approach to identify opportunities and employ co-design principles to create effective, scalable, well controlled solutions. Those solutions seek to differentially equip our people and support their development as Operations professionals of the future. We serve the broader organization and maintain a service-oriented attitude in all that we do.
Current initiatives include:

Service Design – to deliver improved employee experience and better client outcomes
Business Process & Decision Modeling – capture current and design future state processes and business logic to drive integration into underlying core technology
Analytics Transformation – govern and support adoption of Alteryx, Tableau and Qlik to drive value creation through automation of manual data preparation and reporting tasks
Intelligent Automation – manage ongoing automation initiatives using Xceptor and Robotics Process Automation- UiPath platform ; liaise with firm-wide programs and represent AWM Operations in evaluation and implementation of existing and emerging digital tools
Common Capabilities Product Ownership – drive product development of core technology components that can be leveraged across AWM

Core Responsibilities

Strong expertise in Agile, Scrum or other rapid application development teams to deliver technology driven solutions on time with desired outcomes

Coordinate with internal resources to deliver customer outcomes as agreed
Ensure all the projects delivered within time, scope, quality
Embrace emerging standards while promoting best practices
Great stakeholder management and conduct regular cadence calls with project working group and stakeholders for transparency.
Assist in definition of project success criteria and objectives, involving relevant stakeholders and ensuring technical feasibility and desired quality

Ensure resource availability and allocation
Develop detailed project plans to monitor and track the progress of projects.
Manage changes to the project scope, project schedule while following appropriate protocols
Measure project performance using appropriate tools and techniques
Report and escalate to management as needed
Successfully manage the relationship with the client and all stakeholders
Run, manage & develop customer facing project status meetings as required.
Create and maintain comprehensive project documentation
Collaborate with project managers firmwide to improve PM efficiency
Foster relationships with customers enabling future account sales
Work collaboratively with the Professional Services Team, Customer Engagement team and assist is the proper expectation of resources and timing
Internalize every aspect of the customer experience as it relates to delivery excellence
Assist in the development and/or review of SOWs and other related documentation
Maintain high levels of customer/partner engagement with a focus on CSAT .
Coordinate feedback and insight from customer engagements to improve the product, delivery kits and overall customer experience
Continually work to identify, develop and share new use cases for IA Team
Identify best practice artifacts that can be packaged into delivery kits and shared with partners and team consumption.
Estimating costs and benefits, preparing business cases for IT solutions, giving due consideration to infrastructure, licensing, development and support.
Experience in projects using low code automation tools such as Xceptor and Alteryx, Python and R is an added plus.

Qualifications

12+ years of experience in Project deliveries , business transformation, process automation , stakeholder management.
Must be well versed in Agile, SCRUM, daily stand-up meetings, backlog grooming, and estimation and usage of JIRA tool or equivalent
Qualified B-Tech/ BE/MCA/MS Computers
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
Strong analytical & strategic thinking skills
Certifications in either of the following Project management course : Agile / Scrum/ PMP/Prince 2 is must
Financial services experiences in either Global Markets or Asset and Wealth Management
Excellent communication skills, both oral and written and ability to facilitate discussions
Self-motivated and motivate others to meet tight timelines for delivery
Good problem solving and conflict resolution skills .
Ability to analyze existing capabilities and identify gaps and opportunities
Experience in working with matrix organizations
Strong interpersonal, time management and organizational skills are required.
Build trusted relationships with business partners and team members
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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