Technical Support Job Vacancy in Enrich solutions Bengaluru, Karnataka – Updated today
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Company Name : Enrich solutions
Location : Bengaluru, Karnataka
Position :
Job Description : As a Technical Support (Tech Support) , You will be tasked with monitoring and maintaining an organisation’ computer systems and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone.Typical Technical Support responsibilities include:Installation & configuration of a company’s computer hardware operating systems and applications.Maintenance and monitoring of computer networks and systems.Logging the queries of customers and employees.Analysis of call logs in order to discover any underlying issues or trends.Diagnosing and solving hardware or software faults.Testing and evaluating new technology.Performing electrical safety checks on the company’s computer equipment.Responding to call-outs in a timely fashion.Following instructions, either written or in diagram form, in order to set up a system or fix a fault.REQUIREMENTMandatory to have International Voice Experience is highly PreferredShould have 15 Years of EducationProficiency in Mac/Linux/Windows OSExperience in help desk softwareExcellent Communication in EnglishStrong problem-solving skillsInterpersonal skillsCreative thinkingPrevious experience in tech support or a similar jobAttention to detailTeamworkingJob Types: Full-time, Regular / Permanent, FresherSalary: ₹195,833.00 – ₹491,777.00 per yearSchedule:Rotational shiftUK shiftUS shiftSupplemental Pay:Performance bonusCOVID-19 considerations:YesApplication Question(s):Ready to relocateShould have excellent English CommunicationEducation:Bachelor’s (Preferred)Experience:Technical support: 1 year (Preferred)total work: 1 year (Required)Language:English (Required)Shift availability:Day Shift (Required)Night Shift (Required)Overnight Shift (Required)Speak with the employer+91-XXXXXXXXXX
This post is listed Under Software Development
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