Network Services Specialist Job Vacancy in Kyndryl India – Updated today

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Full Details :
Company Name : Kyndryl
Location : India
Position :

Job Description : 532621BR
Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
Provide Cisco Unified Communications technology expertise and associated technical support, evaluating and resolving complex technical issues related to the voice network.
Consult and work collaboratively with internal departments and vendors to ensure a quality call experience for our customers. Perform IP network analysis and monitoring to insure peak performance and quality of the voice traffic.
Work with vendors, clients, carriers and technical staff on VoIP implementation, optimization, security and ongoing management. This includes but is not limited to troubleshooting infrastructure and services including CUCM, CUC, UCCE, CUIC, CUPS, CUBE, CER, CVP, IM&P, Finesse, Jabber, Telepresence and all other Unified Communications applications.
Ensure performance, capacity, availability, and quality of the voice environment monitoring for emerging incidents and initiate preventative action.Provide on-call and after-hours coverage as necessary. Travel as required to any of the other locations.
Working on a severity incident and manage those incident as being the highest level of escalation point of contact.Provide timely response to all tickets (Incidents, Service requests), outages and performance alerts as per the SLA.Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
Required Technical and Professional Expertise
At least 7 years of Cisco Unified Communications troubleshooting, design and configuration experience
At least 7 years of experience with Cisco CUCM, Unity Connect, Cube, Contact Center EnterpriseTelecommunications configuration, design and troubleshooting.Familiarity with server operating systems (Linux, Windows) and application softwareDemonstrated knowledge of networking concepts and tools used for monitoring and troubleshootingKnowledge of voice and data communication protocols (H.323, SIP, LDAP, RTP, QoS)Cisco IOS experience required.
Preferred Technical and Professional Experience
Bachelor’s degree or equivalent, preferably in computer engineering, systems or related field.
Well versed with Cisco / Juniper Firewall (NS-5GT, SSG5, SSG140, SSG520, SSG-1000)
Prefer knowledge of Cisco, Checkpoint, Riverbed, and Avaya hardware.
CCNP or equivalent industry &/or business networking experience desired
Hands on experience with Red Hat Enterprise Linux
Experience with TCP/IP, networking, and DNS, SMTP, and HTTPS
Hands on experience with VLANs and routing
Strong knowledge of Linux/Unix security (Firewalls, ACLs, Authentication, etc.)
Bachelor’s degree or equivalent, preferably in computer engineering, systems or related field.
Well versed with Cisco / Juniper Firewall (NS-5GT, SSG5, SSG140, SSG520, SSG-1000)
Prefer knowledge of Cisco, Checkpoint, Riverbed, and Avaya hardware.
CCNP or equivalent industry &/or business networking experience desired
Hands on experience with Red Hat Enterprise Linux
Experience with TCP/IP, networking, and DNS, SMTP, and HTTPS
Hands on experience with VLANs and routing
Strong knowledge of Linux/Unix security (Firewalls, ACLs, Authentication, etc.)
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Country/Region
India
State / Province
MULTIPLE
City / Township / Village
MULTIPLE CITIES
City / Township / Village 1
IN_KA_BANGALORE
City / Township / Village 2
IN_TN_CHENNAI
City / Township / Village 3
IN_TG_HYDERABAD
City / Township / Village 4
IN_UP_NOIDA
City / Township / Village 5
IN_MH_PUNE
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Technical Specialist
Role ( Job Role )
Network Services Specialist
Employment Type
Full-Time
Contract type
Regular
Position Type
Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position?
No

This post is listed Under  Software Development
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