RC Manager, Student Programs- APAC Job Vacancy in ADCI – Karnataka Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : ADCI – Karnataka
Location : Bengaluru, Karnataka
Position :

Job Description : Basic Qualifications

Bachelor’s or Master’s degree.
Experience in providing high quality customer service
Experience managing and prioritizing multiple projects and priorities, including client relationships
MS Office: including Word, Excel, PowerPoint and Outlook. Create process maps and SLA.

Job summary

About Amazon.com
“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos

At Amazon.com, we’re working to be earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon hires thousands of students around the world each year, and this talent is critical to achieving Amazon’s mission of being earth’s most customer-centric company. The mission of Amazon Student Programs is to attract, hire, and integrate the best student talent from all backgrounds to build the future of Amazon’s global workforce. We are responsible for finding diverse, bar-raising students, delivering a frustration-free candidate experience, and ultimately connecting talent to the most in-demand opportunities at Amazon.

RC Manager L5 Position

Amazon Student Programs (SP) is seeking a talented, scrappy self-starter with a strong work ethic and intrinsic motivation to tackle problems you may have only dreamed of solving. The RC manager will support the team of RCs working on scheduling, interviewer solicitation, process improvement, and business stakeholder satisfaction. A successful RC manager will foster a collaborative team environment and effortlessly contribute to a service-oriented culture that celebrates team and individual wins when it comes to delivery of efficient, effective high quality service to both internal and external customers.

Role Key Deliverables:

Enhance the candidate experience by providing quality engagement opportunities
Use metrics to track efficiency and effectiveness of current and pilot processes
Drives process improvement in high volume hiring systems
Self-regulate prioritization and completion of tasks with high level of ownership to get it right
Use strategy to customize processes for the university talent pool
Implement and enforce consistency with recruiting policies and procedures
Facilitate hiring decisions via debrief meetings, candidate engagement activities and programmatic elements for SP

Sound like fun? It is! Come make a difference at Amazon as we work to be the most customer-centric company on earth.
Basic Qualifications

Bachelor’s or Master’s degree.
Experience in providing high quality customer service

.Experience in negotiating compensation with candidates

Experience managing and prioritizing multiple projects and priorities, including client relationships
MS Office: including Word, Excel, PowerPoint and Outlook. Create process maps and SLA.

Preferred Qualifications

5+ years of university or other high volume recruiting experience or equivalent work experience
Strong communication skills: public speaking, interpersonal and written acumen expected
Demonstrated ability to drive projects cross-functionally and deliver on programmatic expectations
Possess strong analytic intuition with experience using information to influence change programmatically
Proven ability to develop creative approaches to ensure delivering solutions to your customer

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

A day in the life

About the hiring group

Job responsibilities

Preferred Qualifications

4+ years of university or other high volume recruiting experience or equivalent work experience
Strong communication skills: public speaking, interpersonal and written acumen expected
Demonstrated ability to drive projects cross-functionally and deliver on programmatic expectations
Possess strong analytic intuition with experience using information to influence change programmatically
Proven ability to develop creative approaches to ensure delivering solutions to your customer

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