Analyst II-Sys Admin & Support Job Vacancy in Bank of America Mumbai, Maharashtra – Updated today

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Full Details :
Company Name : Bank of America
Location : Mumbai, Maharashtra
Position :

Job Description : Job Description:
Overview
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview
The Production Support Analyst is responsible for ensuring availability and reliability of assigned production applications within a line of business. To perform this function, the Production Support Analyst performs daily tasks assigned by the Production Support Lead.
Job Description:
These tasks are aligned to the key services outlined within the Global Support Services Service Catalog:
Change Management
Request Management
Disaster Recovery / Application Recovery Certification Exercise
Health Check
Monitoring
Operational Break-fix windows servers / application support by16X7 for a critical business function.
Support hours includes weekends and holidays shifts
Interaction with application and other support teams to resolve production issues through bridge line
Responsibilities:
NonStop Technical Support.
Seeking individual who is motivated and thrives on varied duties in a fast paced environment.
Requires teamwork and working independently.
Configure/Coldload NSX and ServerNet hardware with J and G OS.
Ability to trouble shoot problems in a 7×24 environment.
Support the NonStop platforms that control the Automated Teller Machine/Point-of-Sale (BASE24 – ATM/POS) environments.
Ability to navigate and configure in OSS/Linux environment.
SQL/MX knowledge big plus.
Run telecommunication traces for TCP/IP and MQ to pinpoint problems.
Performance and tuning of test and production environments.
Understand and document operational procedures.
Work on project teams and interface with clients.
Requirements:
Education: Graduate
Certifications
Experience Range: 5-8 years
Foundational Skills
NonStop system experience
Linux
TACL
TCP/IP
Desired Skills
Linux
REST interface experience
C code
MQ
OSS
SQL
SQL/MX
Work Timings:
Shift 1 : 06:30 AM to 03:30 PM IST
Shift 2 : 01:30 PM to 10:30 PM IST
Weekend Shift:
Yes (Rotational)
Weekend Support:
Yes (Rotational)
Work Location : Mum, GIFT, Chennai
Job Band:
H6
Shift:
Hours Per Week:
45
Weekly Schedule:
Referral Bonus Amount:
0

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