Front Office Executive Job Vacancy in Hotel The Shack Ramamurthy Nagar, Bengaluru, Karnataka – Updated today
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Full Details :
Company Name : Hotel The Shack
Location : Ramamurthy Nagar, Bengaluru, Karnataka
Position :
Job Description : Responsibilities and DutiesPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and paymentsRequired Experience, Skills and QualificationsCandidates with minimum one year experience as Front Office Executive in Hotel can apply.Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations softwareUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plusJob Types: Full-time, Regular / PermanentSalary: ₹10,000.00 – ₹16,000.00 per monthSchedule:Day shiftFlexible shiftNight shiftRotational shiftSupplemental Pay:Performance bonusEducation:Bachelor’s (Preferred)Experience:total work: 2 years (Preferred)Language:Hindi (Required)English (Required)Speak with the employer+91-XXXXXXXXXX
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