Infrastructure Service Management Cloud Operations Administrator Job Vacancy in Accenture Chennai, Tamil Nadu – Updated today
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Company Name : Accenture
Location : Chennai, Tamil Nadu
Position :
Job Description : About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Cloud Operations Administrator
Project Role Description :Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
Management Level :11
Work Experience :2.5-4 years
Work location :Chennai
Must Have Skills :
Good To Have Skills :
Job Requirements :
Key Responsibilities : 1 Driving team performance and ensuring seamless delivery of tasks 2 Reviewing SLAs and auditing breached tickets 3 Drive and keep track of Major Incident communication and serve as the first point of escalation for operational issues 4 Handling Major Incident Major until resolution 5 Ensuring no changes getting implemented without adherence to process 6 Ensuring Major Changes do not lead to business outages 7 Preparing Deck and Presentation material for Governance meetings
Technical Experience : Experienced in Incident Management, Change Management and Problem Management, Service Request Management, Release Management, SLA Reporting Experienced in ITSM tool Experienced in MS Excel and PowerPoint
Professional Attributes : 1 Good verbal and written communication skills 2 Must have good interpersonal skills 3 Willingness to learn and grow 4 Good Knowledge on MS tools 5 Flexible and adaptable
Educational Qualification : 1 Graduation in any stream
15 years of full time education
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