Infrastructure Specialist (Senior) Job Vacancy in FENG GROUP Bengaluru, Karnataka – Updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : FENG GROUP
Location : Bengaluru, Karnataka
Position :

Job Description : One of our clients from the Hospitality industry is looking for a Senior Infrastructure Specialist. The role of the Infrastructure Specialist is to define, develop, improve and implement customer-focused engagement and service delivery processes. Analyze, interprets and documents customer requirements and works to ensure DN delivery processes are applied, adapted and executed to ensure an effective and high-quality response.

Tasks

Provides Business Analysis support for a larger customer group or product area(s);
Interprets and documents customer requirements and business processes;
Conducts fit/gap analyse, manages change requests and guides stakeholders in coordinating their requirements;
Estimates effort and severity of identified gaps in terms of needed customizations;
Demonstrates know-how on multiple products up to a single domain level;
Holds project definition /discovery workshops to ensure delivery of business value and application and appropriate re-use of standards;
Drives process standardization by using Solution Blueprints and/or predefined process books as a basis for fit/gap analysis;
Supports continuous improvement of artifacts such as solution blueprints, process frameworks and workshop templates;
Creates requirements traceability matrices and functional specifications for identified gaps;
Facilitates customer workshops and meetings;
Investigates customer business needs and problems, working with sales, product and other stakeholders to ensure understanding and appropriate response;

Requirements

Bachelor’s degree in Engineering/Computer Science or equivalent;
Experience in network and security field;
Experience in IT Operations & Application Support;
Experience in 1st and 2nd line support (ticketing systems);
Strong experience in supporting external customers (customer-centric approach);
Possess strong technical skills in automation, troubleshooting, problem-solving in the Windows, Linux server environments to support applications;
Experience in Oracle RDBMS, any specific application-level language working knowledge is always helpful;
Interested? Join us now?

This post is listed Under  Software Development
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company