IT Support and Administration Officer Job Vacancy in Kuehne+Nagel Chennai, Tamil Nadu – Updated today
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Full Details :
Company Name : Kuehne+Nagel
Location : Chennai, Tamil Nadu
Position :
Job Description : Managing Network Stability/ Architecture/Hardware/Device Configuration / Maintenance, Vendor Management of KN PAN India Offices along with Warehouses
Your Role
Managing Network Stability/ Architecture/Hardware/Device Configuration / Maintenance, Vendor Management of KN PAN India Offices along with Warehouses
Your Responsibilities
24×7 NOC support to Large Global clients that have a distributed LAN, WAN setup.
Level 2 and Level 3 support for Incident Management / ticket resolution.
Creation of MOP/SOP and planning Change management process
Network Architecture Design & Policy Making
TCP/IP/DNS/DHCP mapping, masking, configuration (Both MPLS & SDWAN)
Network Vendor Management in terms of Service Quality/ Renewals / Device Configuration and Capacity / Site Coordination
Planning and Perform upgrade of network and security devices.
Work with Hardware/Software Vendors to resolve problems.
Handling and prioritising level 2 tickets related to customer faults and achieving resolutions within agreed SLAs.
Assist in troubleshooting and repairing assigned systems in conjunction with colleagues and vendors to ensure timely and effective remedies.
Assist in troubleshooting and repairing assigned systems in conjunction with colleagues and vendors to ensure timely and effective remedies.
Responsible for status monitoring, escalating and completing scheduled maintenance activity.
Perform proactive and reactive monitoring of all the fundamental tasks required in the testing and analysis of all elements of the core network equipment and facilities.
Your Skills and Experiences
8+years experience
CCNA
ITIL
Good Reasons to Join
Our global logistics network , cutting edge IT systems, in house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have places us at the forefront of our industry, and positioned us to continuing increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop, to grow and perform to their fullest potential within global work environment
This post is listed Under Administration Jobs
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