Product Support Engineer II Job Vacancy in UiPath Bengaluru, Karnataka – Updated today

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Full Details :
Company Name :
UiPath
Location : Bengaluru, Karnataka
Position :

Job Description : Overview:

We see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And that’s not just words on the walls.
Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement.
We make software robots, so people don’t have to be robots. Would you like to be part of this journey?
What you’ll do at UiPath:
Develop a deep understanding of the UiPath Platform and its functionalities. Engage with clients in both technical pre-and post-sales activities to ensure UiPath adoption
Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Customer Facing teams
Create and maintain bugs/enhancements requests & customer feedbacks to Product & Engineering team
Help customers round the clock (24/7 shifts)
Remain up to date on product releases, roadmap, and act on them (from product to support team – education, from customers to product – feedback and feature requests)
Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer/ engineer experience
What you’ll bring to the team:
Bachelor’s Degree in Computer Science (or equivalent practical experience)
8+ years of experience in IT industry with Infrastructure background
Strong Windows Server experience SQL server, Elasticsearch, Active Directory, PKI, REDIS (or similar), load balancer solutions, .NET and IIS
Significant AWS, Azure experience
Kubernetes certification desired
Scripting – PowerShell, Python is a plus
Experience with enterprise infrastructure environments with a mix of on premise, hybrid, and cloud
Strong design and troubleshooting experience in Kubernetes
Strong knowledge and experience with monitoring and alerting systems such as New Relic, Prometheus, and Grafana.
Previous experience in RPA technologies is an added advantage
Fluent written and spoken English is mandatory

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