SYBASE Database Administration IT Service Management Coordinator Job Vacancy in Accenture Bengaluru, Karnataka – Updated today
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Company Name : Accenture
Location : Bengaluru, Karnataka
Position :
Job Description : About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :IT Service Management Coordinator
Project Role Description :Deliver Information Technology Infrastructure Library (ITIL) service operations processes of problem, change, configuration, incident and release management. Specialize in the delivery of one of the processes, or provide management and coordination across multiple processes.
Management Level :11
Work Experience :2.5-4 years
Work location :Bengaluru
Must Have Skills :
Good To Have Skills :
Job Requirements :
Key Responsibilities : -Analyze and assess the impact and risk of low to medium risk changes on high profile production databases -Resolve medium criticality incidents on production databases and Sybaseinstances across landscape -Install, configure, patch and maintain Sybase -Creation of SOPs for the recurring activities
Technical Experience : – 3-4 years of strong database DBA Experience in Sybase and MSSQL -Experience in Installing, Patching and Maintaining Sybase ASE, MSSQL -Understanding of HA, DR concepts -Reviewing health of databases on daily basis -Adhoc backup and restore operations for non-prod database refresh -understanding of using dbcc commands, housekeeping utilities etc -Experience on ticketing tools like Service now, BMC Remedy etc
Professional Attributes : -Good verbal and written communication skills to connect with customers at varying levels of the organization -Ability to work based on the SOPs/Runbooks available along with guidance where required -Flexible to work in 24/7 shift
Educational Qualification : Bachelors degree
Additional Information : Good to have -ITIL V3/V4 Foundation certified -Basic knowledge on Cloud
15 years of full time education
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