Front Office Assistant Job Vacancy in Ecotown Diagnostics Bengaluru, Karnataka – Updated today
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Ecotown Diagnostics
Location : Bengaluru, Karnataka
Position :
Job Description : We are searching for patient and attentive customer care associate to join our Lab. You will be required to field scheme-related queries from customers, provide pre-authorization for medical treatment, and outline information regarding co-payments. You should also advise current and prospective members about the most suitable plans based on their needs.To ensure success as a customer care associate, you should be able to process and disseminate vast amounts of information. An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development.Health customer care associate Responsibilities: · Familiarizing you with and remaining up-to-date with changes in our plans and tariffs.· Greeting customers in a friendly, professional manner using the suggested script.· Answering telephonic and e-mail inquiries in a timely manner.· Deferring queries to your line manager if you are unable to answer them.· Furnishing members and health care practitioners with details regarding members’ benefits.· Granting pre-authorizations for medical treatment, if covered.· Advising members of outstanding co-payments.· Cancelling members’ plans upon their request, or due to recurrent non-payment, if directed by your line manager.· Ensuring that your workspace remains tidy and that you are equipped with all relevant tools and resources.Job Types: Full-time, Regular / PermanentSalary: ₹14,000.00 – ₹15,000.00 per monthBenefits:Health insurancePaid sick timeProvident FundSchedule:Rotational shiftSupplemental Pay:Overtime payEducation:Higher Secondary(12th Pass) (Preferred)Experience:Microsoft Office: 1 year (Preferred)total work: 1 year (Preferred)Language:Kannada (Preferred)English (Preferred)
This post is listed Under Assistant
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company