Salesforce Administrator – Remote Job Vacancy in Etech Global Services Gandhinagar, Gujarat – Updated today
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Company Name : Etech Global Services
Location : Gandhinagar, Gujarat
Position :
Job Description : Overview
Client is looking for a driven, hands-on Salesforce Administrator with a strong functional and technical background. You will be involved in all technical aspects of Salesforce.com, executing on the day-to-day configuration, support, maintenance, and improvement. The successful candidate will have experience working with Salesforce platforms, will utilize their creativity and innovation to develop new approaches for enterprise application integration, workflow automation, performance optimization and overall administration particularly within the Salesforce platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes.
What We Offer
Canteen Subsidy
Night Shift allowance as per process
Campaign Allowance
Health Insurance
Tuition Reimbursement
Incentive components campaign wise
Work-Life Balance Initiatives
Rewards & Recognition
What You’ll Be Doing
Design, develop and maintain complex flows, process builders, and validation rules, etc
Serve as a system administrator for the Professional Services organization (including handling user account maintenance, addressing user issues, and other tasks)
Configuring new and updating existing case handling processes in Service Cloud
Execute mass data imports/exports using standard APIs or other common Salesforce tools
Perform unit testing, integration testing, and performance testing of new application functionality. Analyze and mitigate issues identified during testing
Identify opportunities for application optimization, redesign, or development within the platform that will support multiple business units
Create and maintain a standard operating procedure (SOP) and system architecture documentation.
What We Expect You To Have
2+ years of systems administration experience (i.e. designing, developing and maintaining complex Process Builders, Flows, Validation Rules and Formula Fields)
1+ years’ experience with translating business requirements into technical/functional solutions
Strong understanding of Salesforce.com best practices and functionality
Must demonstrate exceptional verbal and written communication skills with the ability to communicate clearly, effectively and appropriately with colleagues at all levels in English
Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes
Bachelor’s degree in Computer Science, Software Engineering, Information Systems or related field
Salesforce Service Cloud (Live Chat, Omni-Channel, Skills-Based Routing) experience or exposure
Salesforce.com certifications (Administrator, Advanced Administrator, App Builder)
Proven ability to design and implement new processes and facilitate user adoption
Previous experience working in a SCRUM or agile environment
Job Title : Salesforce Administrator – Remote
Department : ETS – Medallia
Location : Gandhinagar
This post is listed Under App Development
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