Site Reliability Engineer, AVP Job Vacancy in Credit Suisse Pune, Maharashtra – Updated today

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Full Details :
Company Name : Credit Suisse
Location : Pune, Maharashtra
Position :

Job Description : Your field of responsibility
As a part of role, your responsibility includes:
Business Delivery
Gain a deep technical and business focused understanding of Credit Suisse’s Private Bank in Asia and our technical implementation
Work effectively with team members in Singapore with users situated in all APAC
Provide subject matter expertise in some or all of the following business processes: Client Onboarding and Life cycling, Regulatory and Tax reporting, Digital banking, Client Reporting, Document management
Build role into an escalation point for complex support issues requiring Private Bank business knowledge
Relationship management of Business / IT clients and teams globally, ability to forge and maintain strong relationships and communicate at all levels
Manage the relationship with the development teams and self-drive the SRE driven toil elimination and tooling initiatives
Environments Stability & Engineering
Manage the Client Technology systems in APAC, from dev environment to production
Crisis/Incident Management, escalating with appropriate urgency. Ensuring team follow the pre-scribed incident & problem management process
Ensure that the team’s Service-Level Agreements for issue resolution and remediation are adhered to
Proactively pick up and resolve all application issues and business queries from Front office, Middle office, Controllers and Operations clients
Responsible for minimizing downtime/outages/issues of all systems supported by SRE team, regardless of the environment
Identify and drive efficiencies in support and development tasks, enabling all teams to be more effective
Oversee development releases to Production, ensuring stability and maintaining quality & efficiency
Facilitate usage of internal solution and onboarding to Cloud Native technologies (OpenShift)
Grow the internally built operation tool (JavaScript) to reduce toil or shift left procedural tasks
Partner up with other engineering teams to bring in cutting edge technologies (MinIO, Kafka, MongoDB)
Drive a best-in-class Monitoring and Capacity management platform demonstrating time series data-base (InfluxDB)
Continuous Improvement
Work with development managers to reduce the support profile of existing applications and help design and deliver more stable solutions. Drive the resolution of recurring issues at a systemic level.
Build and track a book of work for SRE, especially relating to follow-ups for reoccurring issues and actions from Problem tickets.
Work with development team on improving the environment (remediate EOL infrastructure, identify single point of failures, automate certificate renewal, etc).
Knowledge Management
Provide business and technical leadership to the team
Ensure that the team’s Knowledge Base stays ahead of and proactively maintain documentation and implement knowledge review processes.
Operations & daily business
Your future colleagues

The Client Technology SRE team is a strategic operation and engineering team that is part of APAC Private Banking IT. This team, made up of very hardworking individuals with years of industry experience and SME knowledge, supports several regional business groups in APAC, from Client onboarding and lifecycle to digital private bank portals, going through client document management and regulatory and tax reporting. The team is main driver for the DevOps transformation in the space and while it provides direct support to end-users it also provides and builds tooling and automation for the development teams, drives controls and consistency by owing the CICD pipelines and ensure environment stability.

Your skills and experience
To excel in this role, you should possess below:

Technical Skills
Proficient in at least one scripting language (Python/Perl/Shell/…)
Good experience with Relational databases (Preferably Oracle)
Knowledge of middleware/messaging technologies (Kafka, RabbitMQ, Hazelcast, …)
Understanding of distributed systems such as Kafka or MongoDB
Good Experience with web-based technologies (preferably JavaScript, React a big plus)
Good experience dealing with Linux environments
A fair understanding of Git is required, knowing branching strategies such as Gitflow is a big plus
Knowledge of Java 8/11 is a big plus
Experience in dealing with DevOps tools like TeamCity, Gitlab, Jenkins,… is a plus
Experience with analysis tools also a plus (Qlik Sense, Grafana, …)
Business Skills
Experience supporting and managing EOD batches
Experience with Private Banking processes and regulatory controls in place
Basic understanding of trading, particularly Equities and FX
Additional Skills
Oral communication skills including the ability to actively listen
Written communication skills – clear, understandable, and unambiguous documentation and emails are a part of the role
Ability to concisely explain problems and propose solutions
Good interpersonal relationship skills
Ability to communicate effectively with senior management in both the Business and IT
Organized and incredibly proactive
Ability to learn new business situations and technology quickly
Happy with a highly challenging, and constantly changing environment
Problem solving ability and resilience
Analytical mind set
Result oriented, dedicated, hardworking who can work on own initiative and can deliver on time with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards.
Your new employer
Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.
We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

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