MS Exchange & M365 Specialist, Assistant Vice President Job Vacancy in Credit Suisse Pune, Maharashtra – Updated today

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Full Details :
Company Name : Credit Suisse
Location : Pune, Maharashtra
Position :

Job Description : Your field of responsibility
Your responsibilities include:
Operations and Maintenance majoring in Incident and Change-management for Bank internal mail ecosystem
Project support activities targeted for platform modernization and transformation as Microsoft 365 cloud adoption
Proactive end-user and product support on L2/L3 level, including cooperation with system suppliers (e.g. Microsoft, Symantec)
Platform lifecycle management to assure that is fully up to date, with particular focus on security, access management, patching, continuity management and system optimization
Provide all internal clients with a dedicated, positive and efficient service at all times
Adhere to process and procedures to maintain quality and professionalism
Your future colleagues

The successful candidate, as a member of Global Unified Messaging team will be part of daily Operations and Maintenance activities primarily with mail ecosystem, which is primarily built of MS Exchange, Antivirus environment, Data Loss Prevention, Journaling or Performance Monitoring solutions. As part of ITIL based organization, will be part of incident management (troubleshooting) and change execution as upgrades, upgrades or any other configuration changes. Will also have opportunity to participate with ongoing, cross-domain, large scale, and transformation projects heading towards Microsoft 365 suite adoption.
We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Your skills and experience
To excel in this role, you should possess:
Higher Education degree in IT, Computer Science or Telecommunications is essential
Overall 8+ years of experience in a similar role
Expertise in Exchange administration, with minimum 3-5 years on L2/L3 levels in a large environment
Proven-understanding of the roles and capabilities of MS Exchange solution
Proficiency in operation of mail infrastructure in an enterprise global environment
Know-how of mail integration capabilities with external environment
PowerShell script development as a very strong asset
Proficiency in Microsoft 365 knowledge (Exchange Online, SharePoint Online, OneDrive, Teams) will be a strong advantage
Outstanding written and verbal communication skills
You should have a contagious enthusiasm fueled by a desire to be outstanding. Client focused and biased in pursuit of goals and objectives with understanding of IT risk and change control management for the system supported in the Bank
Dedication to fostering an inclusive culture and value diverse perspectives
Nice to have:
Knowledge of scripting tools, automation and APIs would be a benefit
ITIL v3 Foundation (or later) would be an advantage
IT certificates (Microsoft, ITIL)
Your new employer
Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.
We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

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