Windows Server Administrator, Sr.- Contractual Job Vacancy in Stefanini, Inc Noida, Uttar Pradesh – Updated today

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Full Details :
Company Name : Stefanini, Inc
Location : Noida, Uttar Pradesh
Position :

Job Description : Requires extensive familiarity with Windows servers and frequently involves user support tasks. Required to leverage their expertise with the Windows operating system and server administration to develop and deploy servers, support day-to-day system performance, and prevent data loss and unauthorized access.
The general responsibilities of Windows Administrator L3 role include:
L3 Operation support, candidate will be directly reporting to IT Operation manager
Key point of technical escalation in the event of major incident
Performs regular reviews of incident reports, to identify candidates for Problem Management
Attend the CAB regularly
detailed planning of complex changes to the environment
Risk assessment and validation of Change tickets applied to the environment
Ensure all incidents/inquiries are processed and resolved or sent to appropriate next level agency in a speedy and effective manner.
Point of escalation for other entities for the implementation of the solution to the customer problem within the defined periods.
To provide hands on support for critical incidents or if demand exceeds team resources available
Working experience on cloud technologies (private, hybrid & public clouds)
Knowledge of IT services under IaaS portfolio
Troubleshoot and resolve any hardware, software or configuration related incidents
Monitor and ensure high availability of customer’s IT infrastructure
Perform daily health check and routine scheduled maintenance. Review system logs and find potential issues
Troubleshoot and take ownership of incident until resolved
Complete service requests and execute changes assigned
Escalate issues/incidents to next level and follow-up until closure
Coordination with Third parties, Vendors and suppliers for fault resolution.
Ensuring that the SLAs are met for all incident, problem, request, and change
Participate in root cause investigation
Perform routine patching activities and ensure that all the systems are up to date
Ensure that configuration backup of all the system is up to date
Review logs/monitoring data/reports to identify capacity bottleneck and suggest for improvement
Generate the various reports required for operations management
Keep tickets up-to-date as per response SLA in ITSM tool
Contribute knowledge articles and update them in a timely manner when required
Experience in server patching and vulnerability management.
Provide Technical Support for troubleshooting issues at all priority levels.
Perform regular system maintenance and monitor system performance
Create System Backups and maintain system security
Interacting with client over calls and provide details and reasoning of the deliverables.

6+ years of working experience in Windows servers 2012, 2016, and 2019
Good Administration Concepts, Event Log Monitoring, Analysis, Troubleshooting and resolution methods on Operating Systems and services.
Experience in up-gradation/ WSUS patching.
Building and maintaining Windows servers 2012 and 2016, 2019 in a VMware/Physical environment
Participate in a 24/ 7 on-call support as needed
Strong proficiency in Windows Server management and PowerShell scripting
Experience of virtualization technologies like VMware and Hyper-V will be an added advantage.
Experience in Configure and deploying new Dell, HP, and Cisco UCS Blades
Blade / Rack Server Firmware, patching and driver update etc.
Knowledge about Storage Components like Internal storage, Attached storages, SAN Switches, HBA, LUN & Mapping, RAID groups, Volume Groups etc.
Good hands-on experience on installation and configuration of servers/VMs and infrastructure services (DNS/DHCP/File service/ AD etc.)
Should have knowledge of ITIL processes.
Experience working in ITIL tools like ServiceNow , Remedy etc.
Knowledge of client/server and virtual technologies
Knowledge of monitoring tools and reporting such as Bladelogic.
Experience working with some or all technologies below:
Windows Server 2012/2016/2019
AD/DNS/DHCP/ADFS
WSUS/SCCM
Windows Cluster
VMware / Hyper-V
Azure /AWS
Enterprise Backup and Storage

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