Technical Support Senior Engineer Job Vacancy in Avaya Hyderabad, Telangana – Updated today

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Full Details :
Company Name : Avaya
Location : Hyderabad, Telangana
Position :

Job Description : About Avaya
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what’s next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.
Job Responsibilities

Job Responsibilities :

Develops strategic plans for cloud-based Avaya solutions, including: transition strategies, risk assessment, and roadmap planning.Oversees the implementation and integration of Avaya solutions for cloud-based implementation. This includes both migrating on premise applications to cloud infrastructure as well as maintaining applications already in cloud infrastructure.Partners with internal stakeholders to investigate and communicate the impact of architecture and design choices on attributes like scalability, performance, availability and security. Identifies gaps, strategic impacts, financial impacts and the risk profile in the technical solution or offering and provides technical support.Troubleshoots complex production technical issues for cloud-based solutions. Identifies and mitigates risks on projects.Will help develop documentation, and dissemination of processes related vendor relationship management, tracking, troubleshooting and reporting for cloud-based solutions.Provides technical leadership and participates within teams as needed for support of cloud-based initiatives (i.e. Database, Infrastructure, Development, Data Security).Provides technical documentation for the purposes of integrating the cloud hosted Avaya solution into existing change management and release management workflowsHelps in the creation of automation practices where applicable to drive efficiencies in deployment, monitoring, and ongoing maintenance of the solutions.

Experience

Experience:
7+ years of experience in system design, implementation, and maintenance for Avaya Aura applications in large enterprise.7+ years of experience in Avaya CC portfolio. Oceana, Analytics, Workspaces for Elite and Oceana preferred.3+ years of experience in defining solutions architecture for cloud-based systemsPrior experience architecting and migrating existing on premise applications to cloud infrastructure.Experience with integration and deployment of Linux particularly Red Hat based software application solutions in a cloud-based environment.Experience with Microsoft server, active directory domain controllers, DNS & DHCP, and supporting LAN and WAN transport extremely valuableExperience with SIP trunking, and SIP device access including SBC, and related security components and mechanisms is extremely valuableLeadership initiative with the ability to drive the execution of a technical architecture strategy.Excellent troubleshooting and critical thinking skills.Strong verbal and written communication skills -ability to communicate effectively with various stakeholders including technical, non-technical and executive leadership.

Education
Bachelor degree or equivalent experience
Master degree or equivalent experience
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

This post is listed Under  Software Development
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