ASSISTANT VICE PRESIDENT Job Vacancy in Citi Mumbai, Maharashtra – Updated today

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Full Details :
Company Name : Citi
Location : Mumbai, Maharashtra
Position :

Job Description : Job Description/Background: CCB KYC BSU is an AML/KYC support and control function within the ISG O&T group within which a Compliance AML KYC Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to ensure the development and management of KYC onboarding and renewal population of a dedicated internal KYC (Know Your Client) program at Citi. This role is also responsible for the due diligence and approval of the KYC Record at times with frequent engagement with the RM’s and IBC to track the overall renewal population management of KYC records.
Key Responsibilities
Organizational
Support case managers in the completion of KYC records.
Support Ops Manager in the performance appraisals process for junior staff and assess their developmental needs
Develop coverage/succession plan for out of office/ holidays and vacation scenarios
Provide continuous support for CCB colleagues, RMs, Sales Assistants in KYC related questions
Manage overall population management of renewals and onboarding for multiple countries in APAC
Manage Production MIS expectations and face off the business regularly with monthly and quarterly engagements
Develop MIS and decks which present the volume trending of Countries for the KYC population reported each month
Operational
Responsible for the execution/completion of KYC Records assigned to the pod and quality control of the completed KYC Records
Responsible for checking assigned KYC records within defined SLA, and capturing rejection reasons appropriately in the workflow tool
Meet Case Managers on daily basis to discuss WIP KYC records and provide constructive feedback to improve the overall quality of the KYC records
Acts as expediter for chasing up 1st level escalations within the BSU organization
Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
Act as delegate/country coordinator (or participate actively when the CM is the country coordinator – a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters
Monitor workflow database daily and ensure that various KYC activities are getting competed in-time and as expected
Resolve any issues in performance or in quality of KYC records and escalate to Operations Manager wherever necessary
Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure KYC record progress and approved on time
Conduct calibration sessions to standardize knowledge across SCMs
Review/implement feedback from Compliance and Quality team (as applicable) to ensure continuous improvements
Review the Post execution quality review findings on time and ensure to maintain 90% post execution quality review (PEQR) each month
Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the current status at all times
As a coordinator, liaise with Local Compliance to identify new local requirements or changes in local requirements
Monitor and track KYC documentation completion to ensure minimal past dues
Monitor metrics and provide information to respective business regarding coming due, past due, expired cases.
Monitor the pipeline of work daily (e.g. coming due) and ensure actioned as per agreed timelines
Provide support and cover to the SCMs within BSU on generic activities such as Checker Hub
Communication / Reporting
Manage upward communication – Huddle updates, escalations, issues/ concerns etc.
Track and report time log (CMs and Case Researcher) daily
Monitor operational metrics required for management level reporting
Accurate time tracking in the PTS system
Knowledge/Experience:
6-8 years of work experience with basic understanding of relevant banking practices, corporate policies, and compliance requirements.
Good command of reading and writing English.
Good PC skills with ability to pick up new software systems.
Co-operative, proactive with high sense of responsibility & teamwork
Ability to work under pressure and in a volatile environment
Attention to details with high accuracy in work; Strive for process improvement.
Display the ability to prioritize effectively to meet routine processing deadlines
Flexible enough to work as per Business timings.
ACAMS certified (an advantage)
Qualifications:
University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law.
Skills:
Proven ability to work independently and be self-starter
Exceptional organization and process management ability
Expert skills on Microsoft Office (Excel, Word, PowerPoint, etc.)
Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframe while still maintaining high level of accuracy
Strong analytical skills and time management skills, excellent attention to details
Excellent written and verbal communication skills and aptitude in communicating with senior management
Ability to work with internal stakeholders (e.g. Coverage, Quality Assurance, Compliance) & partners (e.g. Training, Communications, Senior Management) to develop and execute on process enhancements and simplifications
Demonstrated effectiveness process management – in particular target setting, prioritization and operational effectiveness
Ability to work well under pressure and tight time frames
MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement
Pro-active, flexible, have good organizational skills and must be team player.
Ability to work in a dynamic environment
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Job Family Group:
Compliance and Control
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Job Family:
Business KYC
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the EEO Policy Statement.
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