Technical Content Writer Job Vacancy in Patient Bond India Private Limited Mohali, Punjab – Updated today

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Company Name : Patient Bond India Private Limited
Location : Mohali, Punjab
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Job Description : About Our Company: -PatientBond is the best way to amplify the results for any patient engagement initiative using a unique combination of proprietary healthcare consumer psychographics and digital engagement workflows. PatientBond enables our clients to create personalized, digital relationships with healthcare consumers beyond the walls of their facility, meeting patients on their terms when they’re most receptive. PatientBond amplifies engagement with personalized communications at scale, across any population, to motivate and activate patient behaviors. The results for our customers: significantly improved market share, health outcomes, and patient payment collections.Job Description: -We are looking for a Technical Content Writer who is responsible for preparing instruction manuals and articles with the main goal to communicate complex, technical information more easily. They also develop, gather, and disseminate technical information among customers, designers, salespeople. You will work with the Product Management team and other marketing divisions to design high-quality content to strengthen brand positioning. This position will be part of the Product Management Office (PMO) of the company.Responsibilities: -Create clear and well-structured documentation and how-to guides that reduce ambiguity and describe the company’s offerings in detailAnalyze software application, develop product and technical documentation (online user guides, developer/configuration guides, product/release notes, installation guides, training manuals, and others)Work as an architect of creative digital content for extensive marketing strategiesExercise acumen in research skills to create a knowledge base that comes in handy in enterprise decision making in the field of healthcareOwn the quality of technical documentation and other customer-facing content materialsRevise all the product content and keep them updated with ongoing feature releases and updatesDetect and remove inconsistencies or information gaps in all forms of customer-facing contentWork closely with Senior Business Executives and Product/Engineering teams on current projects and coordinate for procedure manuals, technical specifications, and process documentationEffectively communicate with cross-functional teams to obtain information from the relevant stakeholders/appropriate sources, e.g., Product Management/Technical staff, and exercise judgment within defined procedures and practices to determine appropriate action.Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specificationsWork closely with development, customer support, product management, and various other teams to develop high-quality training-related materials for a targeted audience.Maintain content for multiple projects simultaneously, learn the products, meet documentation deadlines and work independently with minimal supervision, and work as an integral part of the product team.Requirements: -Strong background in technical writingFlair for written and spoken English with an impeccable command of grammar.Should have prior experience in managing a content teamShould be able to understand different styles of writing and should be well-versed with the style of content used in product launches and media communicationsSolution-oriented approach with proven ability producing technically accurate, high-quality resultsThe ability to handle multiple projects concurrently and work in a fast-paced environmentShould be able to define user personas and create tailored content for individual personasProactive, decisive, independent thinker and should be good at industry researchUnderstanding Big Data, data analytics, cloud technology, and platforms such as Amazon Web Services (AWS), Azure, etc. will be an advantageExperience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content will be an advantageRequired Experience: 0 – 5 yearsEducational Qualification: – Bachelors or equivalent experience.Benefits: -Health care coveragePaid time offLocation: Chandigarh (Currently, WFH)Working Days: 5 DaysCompany Website: – https://www.patientbond.com/News Article Links: -1) PatientBond Named to Inc. 5000 for Third Year in a Row https://www.prnewswire.com/news-releases/patientbond-named-to-inc-5000-for-third-year-in-a-row-301356814.html2) PatientBond Recognized for High Customer Satisfactionhttps://www.prnewswire.com/news-releases/patientbond-recognized-for-high-customer-satisfaction-by-klas-and-g2-listed-among-financial-times-fastest-growing-companies-in-the-americas-301298060.htmlJob Types: Full-time, Regular / PermanentSalary: ₹10,000.00 – ₹60,000.00 per monthBenefits:Health insurancePaid sick timePaid time offProvident FundWork from homeSchedule:Day shiftMonday to FridaySupplemental Pay:Joining bonusPerformance bonusQuarterly bonusYearly bonusExperience:Content writing: 1 year (Preferred)total work: 1 year (Preferred)Language:Hindi (Preferred)English (Preferred)Work Remotely:Temporarily due to COVID-19

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