ITM – Netcool Job Vacancy in Kyndryl Pune, Maharashtra – Latest Jobs in Pune, Maharashtra

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Company Name : Kyndryl
Location : Pune, Maharashtra
Position :

Job Description : 463901BR
Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen. Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl. For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
IBM Tivoli Monitoring products monitor the performance and availability of distributed operating systems and applications. These products are based on a set of common service components, referred to collectively as Tivoli Management Services. Tivoli Management Services components provide security, data transfer and storage, notification mechanisms, user interface presentation, and communication services in an agent-server-client architecture These services are shared by a number of other products, including IBM Tivoli XE mainframe monitoring products and ITCAM products, as well as other IBM Tivoli Monitoring products such as Tivoli Monitoring for Applications, Tivoli Monitoring for Cluster Managers, Tivoli Monitoring for Databases, Tivoli Monitoring for Energy Management, Tivoli Monitoring for Messaging and Collaboration, Tivoli Monitoring for Messaging and Collaboration, and Tivoli Monitoring for Virtual Environments
Required Technical and Professional Expertise
Expertise in Installation / Administration / Configuration of HTEMS, RTEMS,TEPS, OS and Application agents
Strong troubleshooting skills in ITM 6.x environment
Should have experience in upgradation and patching on ITM 6.x
Strong knowledge on WPA and Summarization, Pruning agent and Tivoli Data Warehouse
Should have expertise in Creating / Managing situations and apply best practices
Strong knowledge in Shell / Perl Scripting
Added advantage, if had experience on migration from any monitoring tool to ITM 6.x
Strong knowledge in Netcool Omnibus installation and Configuration
Knowledge in customizing of Netcool Gateways, Probe, Impact and Web GUI
Knowledge in Automations and new trigger creation / update
Strong knowledge in Netcool Impact and policy creation
Preferred Technical and Professional Experience
Good understanding in infrastructure technologies like Unix, Windows, servers, Middleware, Email and Messaging services and Networking etc.
Provide the status update to Senior management people
Provide appropriate inputs to the problem management process, RCA preparation.
Should be well versed with ITIL process
Maintain group chats and bridge calls effectively to resolve incidents.
Coordinate with Problem Management, Change Management and Configuration management to ensure correct and consistent data is provided to the Incident Management Process.
Must be able to support in standard / rotational shifts also willing to support during out of office hours
Responsible for maintaining a good cycle time for call closure within the team and adhering to the SLAs
Generating Daily/Monthly/Quarterly/Yearly KPI’s Reports as per the clients requirements.
Manage and drive third parties to the quick resolution of incidents.
Excellent communication skill
Strong business engagement skills
Understanding of VMware and cloud platform (AWS & Azure)
Solution Design: Apply company solutions to meet highly complex customer and/or trade/company IT infrastructure needs.
Must be able to manage multiple client’s environments and must able work in Australia shift.
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Country/Region
India
State / Province
MAHARASHTRA
City / Township / Village
Pune
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Technical Specialist
Role ( Job Role )
Systems Management Specialist
Employment Type
Full-Time
Contract type
Regular
Position Type
Early Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position?
No

This post is listed Under  Pune jobs

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