Customer Relationship Executive Job Vacancy in Kidvento Education and Research Pvt Ltd Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka
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Company Name : Kidvento Education and Research Pvt Ltd
Location : Bengaluru, Karnataka
Position :
Job Description : Role Overview:The Customer relationship executive & Service Associate of Kidvento sells paid memberships over phone to clients who are looking for skill development for their children. The job is to reach out to various customers over phone, explain to them the product & features and deliver value to the customers.Key ResponsibilitiesResponsible for making outbound calls and regular follow up on leads assigned.Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parametersExplaining the product features in detail and how to use the packages.Understand the Customer requirements, encourage them to upgrade / renew the packages.Address all the issues / grievances of customers and provide the right customer experience.Capture the insights from customer interactions and share it with the internal team.Strictly adhere to the process requirementsSkill and Competencies required:FunctionalBusiness Knowledge Process KnowledgeProduct KnowledgeCustomer OrientationLanguage skills English / Regional languageTelemarketing / Selling SkillsBasic computer skills MS Excel, Word, CRMBehavioralValues Integrity / Honesty / RespectCommunication Oral & Written skills / ListeningExecutive PresenceBusiness / Telephone EtiquetteInfluencing SkillsEmpathySelf-driven / InitiativeAbility to manage stressWillingness to learnSalary – 15500 + Incentives,Need candidates in and around banashankari, jayanagar , Tilak nagar preferably, Candidate should be able to speak hindi, English and KannadaJob Types: Full-time, Regular / PermanentSalary: ₹14,000.00 – ₹15,000.00 per monthSchedule:Day shiftAbility to commute/relocate:Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1 year (Preferred)
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