Senior Delivery Leader – Financial Accounting Job Vacancy in Amex Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana

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Company Name : Amex
Location : Gurgaon, Haryana
Position :

Job Description : You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Purpose of the Role:
The incumbent will be a part of the Global Commercial Payment Operations Team at GSM. This role will be responsible for leading a team of approximately 15+ colleagues that perform Client Set-up & Incentive Payments to American Express Corporate Clients Globally. This is an exciting role given the huge focus on corporate client retention & acquisition in the Company.
The incumbent must possess strong experience in managing operations
The incumbent should have insights on B2B Products and B2B Contract Constructs
Prior Experience into Client Relationship Management is Preferred

Job Responsibilities:
Ensure successful and ongoing delivery of all key operational metrics across Share Holder, Customer and Colleagues
Maintain governance over payout to clients
Ensure deal set-up of financial contracts are done in timely and accurate manner
Ensure incentive payments to corporate clients are disbursed accurately & timely
Collaborate effectively with partners across Global Corporate Services (GCS) , Global Finance Organization (GFO), Process Excellence, Capabilities, Compliance etc. & develop strategies that improves end to end process with “Customer First” mindset
Identify value-add opportunities to improve process efficiency, accuracy and Cost Saves
Ensure compliance with all prevalent procedures and policies linked to the process. Besides the above, the position will work closely with GSM leadership and be a part of the coordination and implementation of initiatives around operational transformation, data integrity and customer priorities.
Developing and execution of colleague engagement and development plans that provide a differentiated career value proposition towards growth and retention of talent
Ensure strong process governance and regular cadence with key stakeholders like GFO, GCS, Pricing, Contract Management team
Analyze data to identify risks, make informed decisions and enable issue resolution through effective collaboration and partnership
Create a strong culture of inclusion, excellence and agility in the team

Critical Factors to Success:
Demonstrated strategic thought leadership, with an ability to develop and implement successful strategies
Proven track record in getting results in a large, sophisticated, service-oriented environment
Strong people leadership and demonstrated ability to lead and motivate
Exceptional relationship management skills with a proven track of positively collaborating & influencing business partners at a senior level
Results oriented and self-motivated with an entrepreneurial spirit to drive new ideas and change across functions/businesses

Qualification
The incumbent must be professionally qualified – MBA Finance / Chartered Accountant / Cost Accountant/Post Graduate or equivalent with Min. 8 years of relevant experience
The incumbent must possess strong experience in managing operations
The incumbent should have insights on B2B Products and B2B Contract Constructs
Ability to interpret legal terms on the contracts
Prior Experience into Client Relationship Management is Preferred
Sound knowledge of accounting is preferred

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

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