Technical Writer – ConvergePoint Job Vacancy in ConvergePoint Inc. Chennai, Tamil Nadu – Latest Jobs in Chennai, Tamil Nadu
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Full Details :
Company Name : ConvergePoint Inc.
Location : Chennai, Tamil Nadu
Position :
Job Description : ConvergePoint (www.convergepoint.com) is looking for an individual that can come in and take ownership of our Technical Writing function.
The Role
We are building a team focused on delivering a world-class developer experience and have immediate openings for Technical Writers to produce high-quality documentation that contributes to the overall success of our products. You will join a newly formed team who will work collaboratively with developers, quality engineers, product managers, and marketing professionals to make our products easier to use.
Key Responsibilities:
Produce detailed and professional user documentation including user guides and software configuration manuals .
Produce technical documents that highlight product architecture and product flow
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
Write easy-to-understand product documentation and developer guides for customers in the United States and globally
Create tutorials, guides, and use-cases that help end-users become familiar with the ConvergePoint product offering.
Develop and implement documentation best practices and standards
Capture complex technical information and present it in clear, concise and simple language suitable to the target audience.
Desired Skills
Proven working experience in technical writing of software documentation (3 to 6 Years).
Experience with software product writing is highly desired. Experience with maintaining content for multiple products and versions is desired.
Ability to deliver high quality documentation paying attention to detail.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Excellent written skills. Must have experience writing content for a US based audience.
Must have excellent communication skills and experience interacting with both Indian and US based teams.
Confident communicator with the ability to translate complex concepts into simple language.
Must have excellent skills with Microsoft Office.
Must have basic graphic design skills to present data in visual formats.
Any experience with creating walk through videos and screen capture videos is desired.
About us:
Converge Point is a fast-growing software company headquartered in Houston, USA with an exclusive development office in Chennai. We are the leading provider of compliance software solutions on Office 365 Microsoft SharePoint and offer five proprietary software products that manage the life cycle of Policies & Procedures, Contracts, Conflict of Interest Disclosures, Incident Tracking and Employee Training. Converge Point currently serves about a large number of customers (Fortune 500, Enterprise and Mid Size organizations) in the US, Canada, UK, Australia/New Zealand, and South Africa.
Converge Point was listed as one of the fastest-growing private companies in the United States by Inc. magazine in 2018. You can find more information about the company at www.convergepoint.com.
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