Email Customer Support Executive Job Vacancy in Syncwell Infotech Private Limited Nagpur, Maharashtra – Latest Jobs in Nagpur, Maharashtra
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Company Name : Syncwell Infotech Private Limited
Location : Nagpur, Maharashtra
Position :
Job Description : Job Description: Respond to customer queries in a timely and accurate way, via email or chat.Identify customer needs and issues/concerns and help them with a timely resolution.Provide warranty replacements and place orders.Focus on resolution at the first response.Communicate with customers to ensure their issues are resolved.Inform customers about new features and functionalities.Skills Required: Good command on English language.Excellent email writing skills.Good with usage of English Grammar.Analytical and problem-solving Skills.Understands and knows to express empathy.Basic computer skills and basic knowledge of MS Office.Additional Details: 5 days workingNight shift- Male/Female bothInterview Process: Assessment/Initial Test (attached herewith)Technical RoundHR RoundWork RemotelyTemporarily due to COVID-19Job Types: Full-time, Regular / PermanentSalary: From ₹15,000.00 per monthBenefits:Food allowanceWork from homeSchedule:Night shiftUS shiftEducation:Bachelor’s (Preferred)Language:English (Required)Application Deadline: 25/03/2022
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