Accommodation Assistant Manager Job Vacancy in Farah Experiences Abu Dhabi – Latest Jobs in Abu Dhabi
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Company Name : Farah Experiences
Location : Abu Dhabi
Position : Accommodation Assistant Manager
Job Description : Job Scope:
The job includes supervision of day-to-day operations of accommodation through inspection of different housing areas of concerns such as, but not limited to, the following:
Room/apartment pre-checks, room transfers, check outs
Manages arrivals, room transfers and departures of Colleagues.
Schedules and delegates tasks to Team Leader to prepare rooms as per expected arrival schedules and/or
room transfers.
Oversees completion of raised Work Order, if any.
Ensures accuracy of Pre-arrival Confirmation Checklists and/or Room Inventory Lists of arrivals and transfers.
Checks Room Inventory List and confirms completion of clearance or live out documents.
Regularly checks updates Housing Tracker for any Colleague movement, whether arrival, departure or room
transfer.
Checks room assignments as per Colleague Arrival List.
Monitors accuracy of Housing Tracker at all times.
Summarizes and submits room occupancy report to Support Manager and Finance on a monthly basis.
Reviews housing mandays and confirms accuracy of accommodation invoice.
Room/apartment/building spot checks
Ensures spot checks are conducted as scheduled.
Manages accommodation spot checks of room/apartment as per set standards.
Oversees inspection of different areas of accommodation such as communal apartment, gym and common public areas.
Manages communal areas/gyms and ensures all equipment is well maintained; coordinates with Maintenance as necessary.
Communicates any health or safety hazards and/or operational concerns to Support Manager and/or coordinates with other departments as necessary, to resolve issue.
Liaise with Third Party contractor and staff (i.e. Security, Housekeeping, Maintenance, Pest Control, etc.) for any related requirements or needs.
Schedules and/or conducts accommodation induction to newly-assigned Third Party staff.
Maintains records of safety and health-related activities such as, but not limited to, pest control activity records, fire extinguishers checks, smoke detectors inspection.
Colleagues’ requests
Schedules and delegates tasks to Team Leader of any raised accommodation-related requests (i.e. furniture repairs, replacement of linens, etc.).
Ensures proper documentation of all completed requested.
Handles and conducts investigation of any raised incidents involving Colleagues and coordinates with Department Head and/or HR Business Partner with related disciplinary action, if any.
Furniture Inventory
Oversees and ensures smooth flow of issuance, replacement and discarding of furniture and fixtures.
Coordinates with Finance of asset tag requirements of accommodation furniture and equipment.
Maintains proper recordkeeping of equipment/furniture/fixtures inventory records.
Provides inventory report to Support Manager on a monthly basis and provides recommendation of replenishment of stocks.
Ensures on-time delivery of ordered equipment, furniture or fixtures.
Reviews invoices and delivery notes to ensure proper billing and documentation, prior to final review of Support Manager.
Oversees proper implementation of stock keeping standards and procedures; recommends changes to these standards and training needs on an ongoing basis.
Trainings and development
Oversees job training, daily attendance, grooming, coaching, appraisals and personal development/career growth plans of Accommodation team.
Ensures all safety rules and procedures are being adhered to at all times.
Ensures that company policies and department procedures and performance are being adhered to.
Coaches and disciplines Colleagues in a fair and consistent manner to motivate and improve performance.
Conducts Team Leader performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth.
Conducts communication briefings as required, daily briefings and on-the-job trainings of the department.
Ensures scheduled trainings are attended by Colleagues and trainings are properly documented.
Monitors department KPIs, ensuring processes are properly implemented to accomplish or meet approved KPIs.
To be considered for this role you will need:
High school diploma or equivalent.
Completed Task Training and GTT programs or similar training programs.
At least 2 years operational experience in hospitality industry in supervisory role.
At least 1 year work experience in an accommodation-related position in a supervisory role.
Very good command of English language, both verbal and written.
Proficient with MS Word, Excel and PowerPoint software programs.
Good health condition (as manual lifting may be required from time to time).
Knowledge of inventory or in stock taking process.
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