Account Manager Job Vacancy in Binance Dubai – Latest Jobs in Dubai
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Company Name : Binance
Location : Dubai
Position : Account Manager
Job Description : Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
This role requires to work with BtoB Accounts across various time zones and locations (Europe, Emirates, Asia) and will act as the main point of contact in all matters relating to merchants concerns and needs for one of our most recent product.
Main Objectives:Build and strengthen client relationships to achieve long-term partnershipsSupport and encourage merchants to optimize the use of our solutionMaintain accurate merchant related records, keeping track of merchants resultsWork with other internal teams to develop strategic marketing plans and ensure KPIs are being metDevelop a thorough understanding of our products and service offerings to better upsell to merchants
Responsibilities
Take inquiries and requests from merchants and address their needs
Stay on top of accounts, making sure they’re receiving services that are within their tier and meeting their needs
Meet regularly with other members of the team to discuss progress and find new ways to improve business
Generate progress reports to give to merchants and higher-ups within the organisation
Identify upsell, and renewal opportunities
Requirements
Professional experience in a sales or customer service role
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills in English (another language is a plus)
Good attention to detail and organisational skills
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Experience in crypto industry or payment solutions
Working at Binance Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry Fast moving, challenging and unique business problems International work environment and flat organisation Great career development opportunities in a growing company Possibility for relocation and international transfers mid-career Competitive salary Flexible working hours, Casual work attire
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