Archer – Technical Content Developer 3 Job Vacancy in Dell Technologies – RSA Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka
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Company Name : Dell Technologies – RSA
Location : Bengaluru, Karnataka
Position : Archer – Technical Content Developer 3
Job Description : Archer – Technical Content Developer 3
The RSA® Archer® GRC Platform supports business-level management of enterprise governance, risk and compliance (GRC). The platform allows you to adapt a broad range of solutions to your requirements, build new business processes, and integrate with external systems without touching a single line of code. Archer’s flexible strategy has won over some of the most demanding Fortune 500 companies. These businesses have seized the power of the Platform to make RSA Archer solutions their own, modeling additional business processes in a fraction of the time it would take to develop traditional custom applications.
Job Description/Summary:
Archer is looking for a dynamic, passionate individual to join the Archer User Experience Design team as a Senior UX Writer (Technical Content Developer 3) to write a variety of content, including UI labels and text, error messages, in-product user assistance, videos, and online Help. You will collaborate with other UX writers, UX designers, and product managers to improve the user experience of Archer. You’ll write for new features as well as maintaining existing content.
The ideal candidate has a passion for user-centric design, can write from scratch, maintain existing content, and think out of the box. You should have experience working with various stakeholders such as product managers, product owners, engineers, and product marketing. You have excellent attention to detail and commitment to meet deadlines. You are self-motivated and have experience managing projects. You can compile information through research, hands-on product experience and interviews with subject-matter experts, and organize, analyze, and translate information into organized content for use by Archer clients, partners, and employees.
Primary Duties and Responsibilities:
Write and edit a variety of content, including UI labels and text, error messages, in-product user assistance, videos, and online Help content.
Work closely with peers on the Archer User Experience Design team to create content that helps our customers quickly and easily achieve their goals.
Learn the product through hands-on experience (installing, configuring, and testing features).
Work collaboratively with cross-functional agile teams, including engineering and product management.
Advocate for the user, and always write with the user in mind.
Required Skills:
Excellent writing and communication skills and ability to clearly express complex ideas and concepts.
Knowledge of technical communication and UX writing best practices.
Ability and desire to collaborate with others
Strong knowledge of Madcap Flare, Visio, and other standard technical content development tools.
Strong problem-solving, organizational and project leadership skills
Education:
Bachelor’s degree and/or certificate of completion of a University program in Technical Writing or equivalent experience.
Experience:
Minimum of 6 years of experience as a technical writer or UX writer in a dynamic, fast-paced agile environment.
RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.
If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa-cybersecurity.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date
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