Associate – Default & Collections Job Vacancy in Aldar Abu Dhabi – Latest Jobs in Abu Dhabi

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Full Details :
Company Name : Aldar
Location : Abu Dhabi
Position : Associate – Default & Collections

Job Description : Description

ROLES AND RESPONSIBILITIES
Develop and maintain a tracking system of incoming and late payments.
Monitor late payments and initiate late payment notices to relevant parties.
Inform customers of their payment status and timelines for repayment
Update and review all customer cases and accounts to keep records of payments up-to-date
Actively participate in customer case resolution across all stages from milestone collection to handover of property by understanding customer needs.
Negotiate repayment and financial plans as needed.
Be persistent in calling and contacting customer for settlements.
Address questions, complaints, or suggestions
Follow up on legal payment notices; represent company when legal action is needed whilst observing internal polices.
Monitor and resolve financial discrepancies when needed.
Translate large amounts of numbers and financial information, negotiate tactfully, and persistently contact people of interest to collect the value owed or negotiated based on internal approvals.
Suggest and submit best solution in line with approved Customer Care Committee Matrix
Comply with internal targets and support departmental objective to achieve KPI’s in targeted timelines

Qualifications
YoE / QUALIFICATIONS / SKILLS
RELATED YEAR OF EXPERIENCE
Min of: 4+ years of experience in customer service, sales and collection in a construction /real estate industry.
YOE IN MANAGERIAL POSITION
Min of: N/A
SECTOR EXPERIENCE
Real estate sector
TECHNICAL AND INTERPERSONAL SKILLS
§Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software a plus
§Able to multitask, prioritize, and manage time efficiently
§Self-motivated and self-directed; able to work without supervision
§Excellent verbal and written communication skills
§Able to create trust and build relationships
§Able to analyze problems and strategize for better solutions
§Analytical approach with good numerical skill and understanding of statistical analysis.
§Logical thinking & problem solving
QUALIFICATION
Bachelor’s degree in Finance or related field.

Primary Location: AE-AZ-Abu Dhabi
Job: Commercial
Organization: Customer Management
Employee Status: Direct Hire
Job Type: Standard
Job Posting: Feb 20, 2022, 10:39:22 PM

This post is listed Under Jobs in Abu Dhabi

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